Link to home
Create AccountLog in
Avatar of barbaragutke
barbaragutke

asked on

dlbtjswx.exe has encountered a problem

dlbtjswx.exe has encountered a problem
Avatar of athomsfere
athomsfere
Flag of United States of America image

It appears your Dell Printer driver / application is crashing.

Try reinstalling the latest version from Dell.
Please reinstall the printer stuff from disc again. It wll solve your problems.
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Avatar of barbaragutke
barbaragutke

ASKER

Printer is still acting up.  But if I send the error report, at least I am able to print.  I have to go into the scan application to get the scanner to work, cannot just press the scan button on the printer any more.
Closing my trial account.  Thanks for your suggestions.
not very helpful if you donot communicate what you did and the results...
For some reason, this patch uninstalled the old print driver in a different way.  Then the same print driver was reinstalled.  Solution worked.
tx for feedback