troubleshooting Question

Install HP 6110 drivers

Avatar of lloydabberton
lloydabbertonFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and Scanners
7 Comments1 Solution486 ViewsLast Modified:
Dear All

We have a remote user who logs into a PC here (after  they connect via VPN) through a RDP session to a PC inside our LAN (both PC's are XP Pro SP3). They ideally want their local Printer from home (HP 6110 officejet USB) to appear within their RDP session (they have got Printers and the usb box checked with their RDP connection tab).

It does not appear and gives an error within the System logs as the driver is not installed , that;'s what it tells me. I have installed numerous HP 6110 drivers, but none appear when I go into Printer > File Server Properties > Drivers. The 6110 drivers do not appear.

I have even selected another print driver for the remote  machine ( adriver that is already installed) and this works, as the printer shows up, but the prinitng is incorrect (as its the wrong driver).

I know that the correct driver needs to be on both PC's for this to work, but I cannot get the 6110 driver to appear. Can anyone hlpe with this?

Thanks
ASKER CERTIFIED SOLUTION
Davis McCarn
Owner

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