troubleshooting Question

Microsoft Outllok Tools drop down

Avatar of Epic7
Epic7 asked on
1 Comment1 Solution255 ViewsLast Modified:

End user is attempting to select the Tools drop down in outlook. When he clicks on it the drop down box which contains address book, out of office and other features, the drop down box never drops and he isn't able to access said tools.

I have uninstalled and re-installed two times now and still the same issue with his outlook tools.

Is ther anything i can do to reset saved settings within outlook ?

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros