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Theodosios

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SharePoint 2010 - always asking for password

Hi Everyone,

Our SharePoint 2010 is constantly asking for password login, especially when accessing the document library. One user here accesses dozens of files per day in the same library on her team site, and it asks her for a password every time she tries to open a document.

She has Full Control on her site, and the SharePoint site is added to the Trusted Sites in IE. She selects Save Password, but it does nothing.

However, I noticed that if one file from that doc library is already open, she has no trouble opening the other ones fine.

Any ideas how to fix this?

Thanks,

Theo
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jessc7
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Theodosios

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Thanks, I think that helped.

However, it still prompts whenever a doc file is clicked and MS Word launches to open it. Is there any way to fix it for Word as well?

Thanks,

Theo
If that didn't fix it for Word, it makes me wonder if there are stored, incorrect credentials at the OS level. Here are instructions for XP. Check and see if there is an entry for the SharePoint site, and delete it:

http://support.microsoft.com/kb/306992
To test applying the above changes, have the user log out of their windows session and log back in.