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Unable to send email with 3MB or more message size
Hi Everyone,
I'm trying to help to person who wants to send email with size 3MB attached file and getting error saying '' You are unable to send email with that size because of internal smtp server error. Ask your network admin or your ISP.''
The person used to send emails with that size and even bigger but not now. he is using Outlook POP3 client and Exchanhe SRV is hosted by his ISP.
I tried a lot of solutions as made attempts to speak to his ISP as his ISP might be put email size restriction for all outgoing emails but couldn't get reply. Then split up his Outlook from using his Norton Antivirus as it scans all his outgoing emails, run Outlook in safe mode and hundreds solutions with no success.
Any advice what else I can do next.
Thank you in advanced!
I'm trying to help to person who wants to send email with size 3MB attached file and getting error saying '' You are unable to send email with that size because of internal smtp server error. Ask your network admin or your ISP.''
The person used to send emails with that size and even bigger but not now. he is using Outlook POP3 client and Exchanhe SRV is hosted by his ISP.
I tried a lot of solutions as made attempts to speak to his ISP as his ISP might be put email size restriction for all outgoing emails but couldn't get reply. Then split up his Outlook from using his Norton Antivirus as it scans all his outgoing emails, run Outlook in safe mode and hundreds solutions with no success.
Any advice what else I can do next.
Thank you in advanced!
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well, sort answer is that policies and rules tend to change.
I had a very similar problem a couple years ago. The client could not sent e-mail with size more than 600kb. After a lot of searching and testing it turned out to be a fault on the adsl line!
Good luck with the ISP
I had a very similar problem a couple years ago. The client could not sent e-mail with size more than 600kb. After a lot of searching and testing it turned out to be a fault on the adsl line!
Good luck with the ISP
ASKER
Thank you stergium for your qiuck reply!