troubleshooting Question

iPad/iPhone wifi problem

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FreeRangersFlag for United States of America asked on
RoutersWireless NetworkingiPad
17 Comments1 Solution1580 ViewsLast Modified:
The office I work in has 3 wireless access points (Cisco/Linksys WAP610N).  Often users will loose connection to the wifi, and the only way to fix it is to power cycle the Access Points. This problem seems most prevalent on iPads/iPhones, while Blackberries and laptops (windows laptops) seem to be unaffected.

The access points all have the same SSID and password, and use WPA2 Personal encryption. The wireless is a 2.4 GHz band, Wireless B/G mode, The channel is set to automatically choose the best broadcasting channel, and the channel width is defaulted to 20MHz only (I can only change this option if I choose a mixed B/G/N network mode).

My questions are is there a setting here that doesn't work (or work well) with iPads? Is there a better product I should be using for my access points?

Ideally I would like to get rid of the access points and have the wireless on a separate network, but any routers I have used don't broadcast wireless to the whole building and the range extender I have tried (Cisco/Linksys RE1000) only works if it is picking up excellent signal strength from the router, therefore defeating the purpose of trying to extend the range. Is there any long range routers/range boosters/repeaters out there that will work?

The building is 2 floors with 2 sections on the 1st floor ( 2 sections meaning a group of offices, then a hallway and a door, then more offices)and 1 large group of offices on the 2nd floor. So there really is no direct line of sight for optimal router/access point placement.  
ASKER CERTIFIED SOLUTION
Pugglewuggle

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