We help IT Professionals succeed at work.
Get Started

Can't terminate processes on Server 2008 R2

2,697 Views
Last Modified: 2012-05-12
I'm trying to force down some processes so I don't have to re-boot our server as it's being used for the next several hours, but it appears that explorer.exe is locked up.

I was trying to copy a very large file (200 GB, system backup file from previous night) from the server to an external hard drive. The process was going very slow and it was obvious that it would not complete before our next backup was scheduled. So, I tried to cancel out of the process and everything pretty much hung. That is, the screen froze.

I was able to start Task Manager via ctrl+alt+del and tried to end the copy process as it was listed on the Applications Tab. I did get the program not responding pop-up with the End Now button. I hit that and it didn't help

I looked at the running processes and tried to end explorer.exe. No good. I then tried to end the dumprep.exe process and that didn't work either.

I saw something about AV possibly interfering with the kernel and possibly hanging things up, and I was able to end those processes, but still no go on getting anything else cleaned up.

Any ideas? Thanks
Comment
Watch Question
This problem has been solved!
Unlock 2 Answers and 3 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE