Kenzii
asked on
Goldmine constantly crashing
Hi, We have a vista computer with Goldmine V6 installed, lately we have been having alot of issues with being able to work with it due to constant crashing.
It seems to be whenever we create/save a note it decides to crash on us.
We have turned off all AV settings and UAC is disabled, no firewall, Vista is SP2.
We have also checked network connection and there is no drop outs.
Any help on this matter would be great.
Thanks.
It seems to be whenever we create/save a note it decides to crash on us.
We have turned off all AV settings and UAC is disabled, no firewall, Vista is SP2.
We have also checked network connection and there is no drop outs.
Any help on this matter would be great.
Thanks.
ASKER
Goldmine is dbase, contact1.dbt file is only 687KB
Other users in the office have goldmine running with no issues on their windows 7 computers, same version
Other users in the office have goldmine running with no issues on their windows 7 computers, same version
ASKER CERTIFIED SOLUTION
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ASKER
It has been working fine for a long time though with no problems.
Yes, one database is shared via network/server
Yes, one database is shared via network/server
SOLUTION
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ASKER
after trouble shooting with windows accounts and goldmine accounts. we have decided to swap the machine out completely.
The issue now seems to be resolved, it seems the issue was with vista or something that was on that machine.
Weridly enough that machine had been used by another member of staff who never complained about crashes or anything goldmine related.
Thanks for your help everyone.
The issue now seems to be resolved, it seems the issue was with vista or something that was on that machine.
Weridly enough that machine had been used by another member of staff who never complained about crashes or anything goldmine related.
Thanks for your help everyone.
ASKER
Issue was resolved by swapping out vista machine after troubleshooting with steps provided.
Thanks for your feedback (and the point, btw!).
btw, as you may know, v6 is obsolete, and not supported on Vista, 7, etc.