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Windows 7 SP1 Update Error 800f0816

I have a brand new Dell Precision T1600 desktop, and a new HP laptop that are both Windows 7 Pro.  I'm trying to get the service pack one update to install on them but it fails every time.  After the fail it does its system restore and goes back to the point before I tried the install.  

Here's what I've tried so far:
-Manual install from disk, and from newly downloaded version
-Making sure .net was up to date (I read that one somewhere)
-No driver issues
-Everything else is up to date
-Prerequisite updates were installed successfully
-Clean OS install
-No antivirus, and firewall is off

I appreciate your help with this!  I've got to get these computers out soon and I've already wasted a couple days on this.  Thanks!
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ded9
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You need to run system readiness tool first and then restart the computer.

If u have win7 64 bit then run this
http://www.microsoft.com/download/en/details.aspx?id=20858

If u have win7 32bit then run this
http://www.microsoft.com/download/en/details.aspx?id=3132


After restarting install service pack 1. If still having problems then upload checksur.log.





Ded9
Is SP1 being applied via Windows Update? If so I would download and install the standlone version.
http://www.microsoft.com/download/en/details.aspx?id=5842

You'll find the instruction on what to install at the bottma of the page.

IV
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ASKER

Thanks I'll try the system readiness tool.  And yeah I've tried the stand alone install of SP1, that was my last attempt.
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ASKER

That didn't work, here is the log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-11-22 08:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 357
 No errors detected

Click start and type LPKSETUP

click on uninstall language pack....leave english and uninstall the rest...reboot computer and then try sp1





Ded9
Also run mgadiag and post results....might be a product key issue.


go.microsoft.com/fwlink/?linkid=52012




Ded9
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ASKER

Where do I run mgadiag at?  It seems it's not recognizing that command.
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ASKER

And the languages uninstall didn't help, English was already the only one installed.
Its not a command its a tool from ms

http://go.microsoft.com/fwlink/?linkid=52012


Post the results.




Ded9
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ASKER

Thank you!  Here are the results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {A071D809-48DB-4CFA-B077-C7DE9D3121DD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A071D809-48DB-4CFA-B077-C7DE9D3121DD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1493961733-1341245491-3916857392</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision T1600</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20110910000000.000000+000</Date></BIOS><HWID>CCBA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>B7EE0027C6C0588</Val><Hash>eTx4/ZMecnz7lcgLeJ9vDRPghFU=</Hash><Pid>89396-708-3819214-65450</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7600.0000-3222011
Installation ID: 001333813791163761423570274455894196508145309272651532
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/22/2011 11:28:04 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:18:2011 15:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAMAAQABAAAAAQABAAEAln2s1wxbkJnOcHiEqseKKrLYooYucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name      OEMID Value      OEMTableID Value
  APIC                  DELL              CBX3  
  FACP                  DELL              CBX3  
  HPET                  A M I              PCHHPET
  BOOT                  DELL              CBX3    
  MCFG                  DELL              SNDYBRDG
  TCPA                              
  SSDT                  DELLTP            TPM
  SSDT                  DELLTP            TPM
  SSDT                  DELLTP            TPM
  DMAR                  INTEL             SNB
  SLIC                  DELL              CBX3  


ASKER CERTIFIED SOLUTION
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ded9
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You can also try this step

Click start

Right-click CMD and choose Run As Administrator
Then type slmgr.vbs /ato <-- this sends an activation command through your internet connection

Run malwarebytes or microsoft security essentials scan...reboot and check.



Ded9
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ASKER

That's what did it thank you!  I had a mistake in the product key that prevented SP1 from the install.  I appreciate it!