jcaprio
asked on
SBS 2011 Volume Shadow Copy causing server backup to fail?
Hello,
We recently ran into an issue where our exchange server stopped receiving email due to low disk space on the C drive. I did some poking around and found that VSS was taking up huge amounts of space. So, I disabled it on the C drive, and then re-enabled it with a smaller quota. However now, our server backup does not want to work. The following errors are displayed when we try to run the backup:
The Following Event ID's are triggered:
Log Name: Application
Source: ESE
Date: 11/30/2011 10:03:20 AM
Event ID: 2007
Task Category: ShadowCopy
Level: Error
Keywords: Classic
User: N/A
Computer: AGM-SRV.accurateglassandmi rror.local
Description:
Information Store (8280) Shadow copy instance 1 aborted.
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ESE" />
<EventID Qualifiers="0">2007</Event ID>
<Level>2</Level>
<Task>16</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2011-11-30T15: 03:20.0000 00000Z" />
<EventRecordID>113312</Eve ntRecordID >
<Channel>Application</Chan nel>
<Computer>AGM-SRV.accurate glassandmi rror.local </Computer >
<Security />
</System>
<EventData>
<Data>Information Store</Data>
<Data>8280</Data>
<Data>
</Data>
<Data>1</Data>
</EventData>
</Event>
-------------------------- ---------- ---------- -------
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 11/30/2011 10:03:20 AM
Event ID: 521
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: AGM-SRV.accurateglassandmi rror.local
Description:
The backup operation that started at '¿2011¿-¿11¿-¿30T15:02:28. 842000000Z ' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Ba ckup" Guid="{1DB28F2E-8F80-4027- 8C5A-A11F7 F10F62D}" />
<EventID>521</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000 00</Keywor ds>
<TimeCreated SystemTime="2011-11-30T15: 03:20.8260 72000Z" />
<EventRecordID>113314</Eve ntRecordID >
<Correlation />
<Execution ProcessID="15072" ThreadID="6012" />
<Channel>Application</Chan nel>
<Computer>AGM-SRV.accurate glassandmi rror.local </Computer >
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTime">2011-11- 30T15:02:2 8.84200000 0Z</Data>
<Data Name="ErrorCode">215534812 9</Data>
<Data Name="ErrorMessage">%%2155 348129</Da ta>
</EventData>
</Event>
-------------------------- ---------- ---------- ---------- -
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 11/30/2011 10:05:00 AM
Event ID: 6398
Task Category: Timer
Level: Critical
Keywords:
User: accurateglassan\spfarm
Computer: AGM-SRV.accurateglassandmi rror.local
Description:
The Execute method of job definition Microsoft.SharePoint.Searc h.Administ ration.SPS earchJobDe finition (ID 3bbc2701-ca33-49c6-bbf7-cb 6129d67614 ) threw an exception. More information is included below.
The device is not ready.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD- 997A-24156 3931FC2}" />
<EventID>6398</EventID>
<Version>14</Version>
<Level>1</Level>
<Task>12</Task>
<Opcode>0</Opcode>
<Keywords>0x40000000000000 00</Keywor ds>
<TimeCreated SystemTime="2011-11-30T15: 05:00.5340 72000Z" />
<EventRecordID>113315</Eve ntRecordID >
<Correlation ActivityID="{94CE4E43-CB11 -470A-90CB -EEDB44531 239}" />
<Execution ProcessID="12596" ThreadID="12004" />
<Channel>Application</Chan nel>
<Computer>AGM-SRV.accurate glassandmi rror.local </Computer >
<Security UserID="S-1-5-21-847726691 -169786886 1-80646749 1-2659" />
</System>
<EventData>
<Data Name="string0">Microsoft.S harePoint. Search.Adm inistratio n.SPSearch JobDefinit ion</Data>
<Data Name="string1">3bbc2701-ca 33-49c6-bb f7-cb6129d 67614</Dat a>
<Data Name="string2">The device is not ready. </Data>
</EventData>
</Event>
-------------------------- ---------- ---------- -----
Any suggestions?
Thank you!
We recently ran into an issue where our exchange server stopped receiving email due to low disk space on the C drive. I did some poking around and found that VSS was taking up huge amounts of space. So, I disabled it on the C drive, and then re-enabled it with a smaller quota. However now, our server backup does not want to work. The following errors are displayed when we try to run the backup:
The Following Event ID's are triggered:
Log Name: Application
Source: ESE
Date: 11/30/2011 10:03:20 AM
Event ID: 2007
Task Category: ShadowCopy
Level: Error
Keywords: Classic
User: N/A
Computer: AGM-SRV.accurateglassandmi
Description:
Information Store (8280) Shadow copy instance 1 aborted.
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ESE" />
<EventID Qualifiers="0">2007</Event
<Level>2</Level>
<Task>16</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2011-11-30T15:
<EventRecordID>113312</Eve
<Channel>Application</Chan
<Computer>AGM-SRV.accurate
<Security />
</System>
<EventData>
<Data>Information Store</Data>
<Data>8280</Data>
<Data>
</Data>
<Data>1</Data>
</EventData>
</Event>
--------------------------
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 11/30/2011 10:03:20 AM
Event ID: 521
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: AGM-SRV.accurateglassandmi
Description:
The backup operation that started at '¿2011¿-¿11¿-¿30T15:02:28.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Ba
<EventID>521</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2011-11-30T15:
<EventRecordID>113314</Eve
<Correlation />
<Execution ProcessID="15072" ThreadID="6012" />
<Channel>Application</Chan
<Computer>AGM-SRV.accurate
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTime">2011-11-
<Data Name="ErrorCode">215534812
<Data Name="ErrorMessage">%%2155
</EventData>
</Event>
--------------------------
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 11/30/2011 10:05:00 AM
Event ID: 6398
Task Category: Timer
Level: Critical
Keywords:
User: accurateglassan\spfarm
Computer: AGM-SRV.accurateglassandmi
Description:
The Execute method of job definition Microsoft.SharePoint.Searc
The device is not ready.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint
<EventID>6398</EventID>
<Version>14</Version>
<Level>1</Level>
<Task>12</Task>
<Opcode>0</Opcode>
<Keywords>0x40000000000000
<TimeCreated SystemTime="2011-11-30T15:
<EventRecordID>113315</Eve
<Correlation ActivityID="{94CE4E43-CB11
<Execution ProcessID="12596" ThreadID="12004" />
<Channel>Application</Chan
<Computer>AGM-SRV.accurate
<Security UserID="S-1-5-21-847726691
</System>
<EventData>
<Data Name="string0">Microsoft.S
<Data Name="string1">3bbc2701-ca
<Data Name="string2">The device is not ready. </Data>
</EventData>
</Event>
--------------------------
Any suggestions?
Thank you!
ASKER
ok, I freed up 20GB of space now, but I am still getting the same error. Any other suggestions?
Have you rebooted the server?
I occasionally run into vss problems on SBS servers. What I end up doing is disabling the server backup feature, rebooting the server, then re-enabling the backup. You'll have to wipe the hard drive and go through wizard, but that seems to fix my issues.
I occasionally run into vss problems on SBS servers. What I end up doing is disabling the server backup feature, rebooting the server, then re-enabling the backup. You'll have to wipe the hard drive and go through wizard, but that seems to fix my issues.
After freeing up space did you then increase the size of the shadow copy storage area?
If so I would run from a command line;
vssadmin list writers
Are any errors reported?
If so I would run from a command line;
vssadmin list writers
Are any errors reported?
ASKER
Hey RobWill -
No errors when running that command. Can you please advise how I would determin what the proper amount of allocated disk space should be for VSS?
Thanks a bunch!
No errors when running that command. Can you please advise how I would determin what the proper amount of allocated disk space should be for VSS?
Thanks a bunch!
I m afraid I don't know how that is determined. There are different VSS writers and different space allocations. Some <1GB Some greater than 50GB on some systems, and some "unbounded". These are usually set and managed by the system. The current state is displayed with 'vssadmin list shadowstorage'. How/where exactly did you make your changes.
ASKER
I right clicked C, selected shadow copy, set the max to 320mb, deleted the old shadow copies, then set the new maximum to 5GB. Still failing on backup...
Im going to set no limit for now, disable the backup, reboot and see where we are at... I will repost in a little while.
Im going to set no limit for now, disable the backup, reboot and see where we are at... I will repost in a little while.
ASKER
A couple of those errors make me thing it is a known issue with one or more Sharepoint updates that break the backup feature. You need to run psconfig after installing. Please see the following about how to so so:
http://blogs.technet.com/b/sbs/archive/2011/05/24/you-must-manually-run-psconfig-after-installing-sharepoint-2010-patches.aspx
http://blogs.technet.com/b/sbs/archive/2011/05/24/you-must-manually-run-psconfig-after-installing-sharepoint-2010-patches.aspx
ASKER CERTIFIED SOLUTION
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ASKER
This issue was not resolved. They are no longer a customer.
http://blog.lan-tech.ca/2011/11/03/missing-sbs-20082011-drive-space/