I have a computer that I recently sold. A Dell Precision T3400 Workstation from a very reputable vendor. It has now started to blue screen. The error relates to watchdog.sys. That is the most I can gather.
I have scanned the hard rives using Seatools, performed a virus scan and Malware scan. Hardware and virus come back negative. Malware came back with something and cleaned it. If I scan again with Malware it shows nothing. I had the machine in my possession for 1 1/2 days reloading it, installing new programs etc. with no issues. I delivered it, installed the customers software and backup software (Acronis) along with a USB drive and that evening they began to have problems.
The customer visits free adult content websites. He knowingly has installed different stuff to gain access. Because this is such an isolated incident I'm reluctant to believe its hardware related. Before I make this declaration I like to bounce this off of others to see what they think. This puts me in an awkward situation because I just moved to the area and its a very small town. Thanks for any assistance you can offer.
Additionally, there may be some program I should be using to give me a better idea of the goings on in the PC other than checking the system logs but I don't know of anything else.
Only errors in the system log,
System Error = Error code 1000008e, parameter1 e0000001, parameter2 a7ce0925, parameter3 a252a8b8, parameter4 00000000.
pardm = Unable to get device object pointer for port object.
So far I have uninstalled and reinstalled Adobe Flash and the Nvidia drivers as a method of trouble shooting. So far the system is still up and running but I just recently did this. What I'm told is the machine will blue screen out of the blue.
The machine is a fresh install of Windows XP Professional with all updates installed. Running Norton 360 and Malwarebytes. The issues occurred before either program was installed. In the beginning the machine only had Avast free. The other notable piece of software is Logmein. The machine has hung up a few times when I've entered it via Logmein but I've always been able to reconnect. The customer has also installed webshots.