I have a client who has an existing Brother MFC 7440n on the network as well as other Brother printers. Each printer is configured with a static IP. The computer I am attempting to install on is a Windows 7 Professional laptop connected to the LAN via ethernet cable. The previous computer in the office was moved to the next office over and was running Win XP. It still can print and scan to the printer in question.
When I go to install the software it gives me the option to install local or network. I choose network and then it comes up with the different IP addresses of other printers on the network. I choose the correct static IP which is listed as BRNxxxxxxxx on 10.254.15.245. After it is successfully setup I cannot print nor can I scan using the control center. I can ping the computer fine.
I was wondering if there was an issue with another 7440n on the network. I have tried a clean uninstall and reinstall. I have tried installing with just Add Printer and using IP address (which works for printing) but as soon as I install the software for the control center it looses connection.