GSLElectric
asked on
Not receiving email from external people
Just added an additional domain to our network. I have a few users that need to accept emails from several different domains. If I send them an email from an internal email address it works just fine. They receive it in their inbox. If i send them from an external account IE Gmail. It doesn't make it to their inbox. I do believe the emails are arriving at our location. We are utilizing a barracuda spam firewall that receives the mail and then forwards to our exchange server. The barracuda says that it has delivered the message. Is there somewhere within exchange where I need to authorize them to receive emails from outside accounts?
Suliman Abu Kharroub
Had you configured the external MX and PTR records for these domains ? also had you added a new accepted domains in the exchange server ?
did you check external connector for exchange?
ASKER
@sulimanw Yes i have the ptr and such in place and added it as an accepted domain
@jordannet where is the external connector?
@jordannet where is the external connector?
Does the existing (old) domain receive emails from external domains ?
ASKER
@Sulimanw I guess I just need to wait a few minutes for some sort of sync. Because they are now both receiving emails on the domain.
@jordannet I still would like to k now where to find what you were refering to when you said external connector
@jordannet I still would like to k now where to find what you were refering to when you said external connector
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