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Screen Resolution Resets after each system restart Windows 7

Windows 7 Ultimate [Up to date with latest Windows Updates]
SyncMaster B2430H using DVI [Digital]
ATI Radeon HD 4800 Series
8 GB RAM

I just hooked up a pair of new SyncMaster B2430H to my Win7 Machine set to 1920 x 1080 but each time I restart my machine [Dual Boot] the resolution of the monitors is set back to 1024 x 768 [which was the max resolution of my previous monitors.

What can I do to get Windows 7 to remember the 1920 x 1080 resolution on restart?

I have the monitors set to Auto Input, so sometimes on start up, the monitors bounce between HDMI, VGA, and DVI [not sure if this matters].

I can set the input to Manual so that it does not toggle, if you think it will help.
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Author

Commented:
Oh, and Windows says that the Driver for my Graphics Card are up to date, FYI.
Jason
Distinguished Expert 2019

Commented:
I'd try setting it to manual as a test.

Commented:
In my experience, the monitor does not have the ability to force a display settings change in Windows.

If a resolution was set too high for a monitor, then it would simply display a "Out of range" type of message.

In this case, it may be more of a problem with the display settings change you are making not saving properly.

For the purpose of troubleshooting, have you tried creating a new Windows user, logging into Windows as that user, setting the display to 1920 x 1080, and restarting to see if the resolution stays at  1920 x 1080 after a restart?

If it does, then there may be another application overriding the Windows settings in your user profile, or a permissions issue somewhere. This would require a bit more investigation.
Try opening Graphics Card control panel (Graphics Options) and then set the new range.

Author

Commented:
To all:

I created a new user and set the new resolution while logged in as the new user. The resolution reset again on restart.
I disabled all programs on start up. The resolution reset again on restart.
The login screen [where you select which account to login as] is rendered in the higher res, but once I log in [as either user] the resolution resets back to 1280 x 1024.

@techdines:
Not sure where you mean:
Control Panel\All Control Panel Items\Display\Screen Resolution > Advanced serttings > List All Modes?
If so, yes I have tried setting the new res here without success on restart.

SyncMaster B2430H
Driver Verion: 3.0.0.0
Driver Date: 10/15/2009

ATI Radeon HD 4800 Series
Driver Version: 8.850.0.0
Driver Date: 4/19/2011

Author

Commented:
Looks like there is a new driver for the graphics card. I found it here:

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx?type=2.4.1&product=2.4.1.3.36.3.1&lang=us&rev=&ostype=Windows 7 - 64-Bit Edition#2

AMD Catalyst™ Display Driver

Display Driver
83.9 MB
11.11
11/15/2011

Could someone take a look at that link and verify that I found the right driver? Also, let me know if you think Its a good idea to update to this driver.

Like I said, when I use Windows to 'Check for Latest Driver', Windows says that I have the latest driver.

Jason
Well I am not sure where it is (ATI). When you right on desktop can you see ATI control panel or graphics options which will show you graphics option (Of the ATI not the System Display settings)
If there , please check you have option to set or reset the resolution. I have it for my Nvidia. Not sure with ATI
Only way is try reinstalling the drivers yourself.

Author

Commented:
No ATI-specific graphics options. I think I am using the generic graphics drivers in windows 7.

I guess I will try installing the driver from the link I posted above.

Jason.
Yes you might require Graphics options (from ATI Driver). Hope it will fix your issue.

Author

Commented:
ok, well -- I updated my driver from the link i posted before. The driver is now 8.911.0.0 Released 10/25/2011.

Updating the driver did not install any AMD specific applications, FYI.

I set the resolution to 1920 x 1080 then logged off and back on. The resolution stayed.
I restarted my machine, and the resolution reset again.

I am dual booting between win 7 and win 8. On restart I am presented with the Win 7 OS Selction Screen. It defaults to Windows 7.

I wonder the dual boot with win 8 is causing the issue?
I would hate to uninstall win 8 and that NOT be the cause.

- Jason

Author

Commented:
And now I removed the Win 8 partition, reclaimed the disk space, adjusted my resolution, restarted and....

The screen resolution reset again.

The other thing I tried was choosing a different screen resolution [1600 x 900].
Resolution reset on restart as well.

Not sure what else to do?

Pop the graphics card out and put it back in?
New graphics card?

Jason

Author

Commented:
I have installed the ATI Catalyst Software with no success for this issue.
The next thing I can try is to create a new user with Admin Privs.

Could the fact that I am using DVI instead of HDMI have an impact on why the resolution resets?

Jason

Author

Commented:
This is the solution that makes the most sense. Didnt necessarily work for me -- but in defense of the Expert, I am not sure there will ever be a solution to be found... too many unknown variables. I believe that this solution should work for other people with a similar issue.