Here's the deal: I have a Kodak AIO ESP310 printer running on Windows 7. After 2 calls and a long online chat with Kodak support, I've been told that my issue is this:
I need to have my software remain at 6.1. If I upgrade to 7.1, then my problems with printer communication start. That's the solution given to me by Kodak support. V7.1 won't work on Windows 7.
I'm happy to stay on 6.1, but I go through this process:
1. Use Clear_Utility_for_KODAK_All_in_One_Printer_Software.exe to uninstall current software.
3. Reinstall software from CD.
4. Everything is fine, but then within a day or two the software goes out and upgrades itself and I have the same problem again.
I've had the Kodak guys take control of my system twice, and then assure me that it would never happen again. That usually takes two hours and IT HAPPENS AGAIN.
So I thought I would come to the real experts for some advice. :)
System: Windows 7 Home Premium
Processor: Intel Core i3 CPU
RAM: 6 GB
System type: 64 bit