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Gateway 702ge Graphics card upgrade

Frankkadaf
Frankkadaf asked
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I have a Gateway 702ge that the customer asked for a graphics where she can put 2 vga monitors on. the problem I am running into, the system locks up on Windows boot. I booted into safe mode and installed the drivers for it (about 7 different ones for the model) but on the reboot (to normal windows) it still locks up at the loading screen. I have tried with PCI-E and PCI but I can't get them to work. In bios it is set to auto and I haven't messed with the aperture settings or anything like that.

The current graphics card I am trying to get working is ATI Radeon 7500 64MB (PCI)
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Commented:
>>  In bios it is set to auto

Set it to boot from either the AGP or PCI slot first.

The other possible problem is what version of PCI-E is on this machine.  ATI cards may only support PCI-E version 2.1 upwards and not version 2 (have struck this problem).  If this board is version 2 (can't identify) then that could be the problem.

Author

Commented:
How do I check the version of the PCI-E???
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Commented:
This http://www.tomshardware.com/forum/290252-33-does-work-slot talks about the problems with PCI versions 2.0 and 2.1 on motherboards.

As to how you determine which version you have.

Try http://www.cpuid.com/softwares/cpu-z.html and CPU-Z.

That may identify which version of PCI Express you have http://www.cpuid.com/medias/images/en/softwares-cpuz-03.jpg or identify the actual motherboard manufacturer and chipset.  The last two may be enough to identify which version of PCI Express you have.
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.
Commented:
This http://download.cnet.com/PC-Wizard-2010/3000-2094_4-10793737.html might identify which version of PCI Express you have.  And possibly http://www.piriform.com/speccy may do it as well but should identify your motherboard and chipset.
Distinguished Expert 2019
Commented:
also check that your power supply can handle the extra load : http://extreme.outervision.com/PSUEngine      
Commented:
Hi,

Make sure you remove the integrated graphics card drivers first.

Regards.


RobMobility.
We just ended up giving the customer back their computer because nothing we did seemed to work. Thank you for all your help

Author

Commented:
We just ended up giving the customer back their computer because nothing we did seemed to work. Thank you for all your help