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How do I remove the comma that gets automatically inserted in my Brother QL-570 printer label!

Hello,
I have a Brother QL-570 printer.
When I try to print a label, it automatically inserts a comma after my text.

This is driving me nuts.
Why would Brother do such a stupid thing?
Thanks for letting me vent.
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Distinguished Expert 2019

Commented:
can you post a picture of the printed label, and the label file?
you can also uninstall and reinstall the printer software and driver, or update it !

Author

Commented:
Hello Nobus,
I manually deleted all files on the Windows File System related to this Brother printer.
THen I uninstalled and rebooted.
I also downloaded the latest app. from the Brother website.
And i still get this persistent comma that shows up in all my labels.

I wonder if it has to do with the size of the label I am using.
The actual size of the label is restricting me to different label types, such as shipping etc. which I understand.
But why would an application force me to use a comma.  I hate "intelligent" software, autocorrect, etc. and things like that....it only causes more problems.

Thank you.


Author

Commented:
oh, where is the label file that you want.

And I think I failed to mention on the previous post that I actually did reinstall the software with the latest version.
Thanks
It is not the printer or driver that inserts a comma - it's done by the application.

You may want to use a different application (e.g. Word), or you can see if there is a setting in "P-Touch Address Book" that removes the comma.

Author

Commented:
why in the world would Brother be so stupid?
Did they ask Microsoft how to develop their software?  It seems so.

If it is the application, then how do you take the comma out?
I tried to figure it out by looking at options, templates, etc.etc.

Thanks
I had a look at the manual for the Address Book, and it says nothing about commas in addresses. You can try right-clicking a label, and then check properties. You can also try changing the label format, to see if the comma is part of a particular format.

If all else fails you could try uninstalling the software and then reinstalling it. That needs to be done from Control Panel > Add/remove software. See pg 63 of the manual for more details.

Author

Commented:
hdondt
I already uninstalled and deleted all templates, data files etc.
No luck.
Distinguished Expert 2019
Commented:
>>  why in the world would Brother be so stupid?   <<  they are not being stupid, imo it is because they want to make things easy for you, and in the label, they expect after the street + space a Comma, then the number
but is dhondt said, there can be a setting in the p-touch to remove it
you will see in the windows labeler it does not happen
 

Author

Commented:
it is stupid, because I hate when applications try to tell me what to do.
If i could easily delete the comma, it would be fine, but this is stupid
Try to install it on a different PC and see how it behaves.
Distinguished Expert 2019

Commented:
>>  If i could easily delete the comma, it would be fine  <<  did you check all the program settings ?  maybe  the Brother support can show you how ...