Outlook email disapearing when sent to mailbox

I have the most bizarre issue.  This may be common but I have never seen this before.

I have a user who has accidentally moved multiple emails into their mailbox in outlook (please see attached image).

I can reproduce this myself and for the life of me I can't find where the email has gone.  It's not in the original folder, junk folder no where.  Anyone have any ideas?

Hopefully this is just a simple one.  Cheers
fault.jpg
LogicalSolutionsNZAsked:
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lamaslanyCommented:
Maybe I am misunderstanding the problem but isn't it in the Backup Alerts folder?

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lamaslanyCommented:
Or do you mean that they've moved them into the root of the mailbox?  In which case just select the root node:  Mailbox - Damion Mitchell
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LogicalSolutionsNZAuthor Commented:
yes root node Mailbox - Damion Mitchell.  She has moved a whole bunch of emails into hers.  

I was testing on my mailbox and mine does the same thing, they just disappear.  How do you get them out of there?  As you can see in my screenshot I cannot see any emails in there and right clicking on my mailbox doesn't seem to give me any relevant options either.
fault1.jpg
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lamaslanyCommented:
I see!  I am sure I've done this before but for the life of me I cannot recall how...  

In the meantime you could archive the items in the root and then re-import them into a different folder.  

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lamaslanyCommented:
Got it:  

To disable Outlook Today in Outlook 2007, follow these steps:

1

Right-click the Mailbox Name-Outlook Today icon, and then click Properties for Mailbox Name.

2

Click the Home Page tab.

3

Click to clear the Show home page by default for this folder check box, and then click OK.

4

Click the Outlook Today icon to view the contents.
Reference:  http://support.microsoft.com/kb/289949

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LogicalSolutionsNZAuthor Commented:
Perfect!!  Thank you
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Maen Abu-TabanjehNetwork Administrator, Network ConsultantCommented:
wait , i can not recognize the problem :
Damion Mitchell who is troubles maker :-p ,  moved multiple emails into their mailbox in outlook
moved from where?moved from inbox to inbox? then the message has gone? its disappeared? is this issue? or something i missed
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lamaslanyCommented:
Emails were moved from a source folder (such as the Inbox) to the root of the mailbox (rather than a folder under the root).  These emails could not then be accessed as selecting the root of the mailbox, Mailbox - Damion Mitchell, displays the Outlook Today page rather than the items in the root of the mailbox.  By disabling the Outlook Today splash page the items are again accessible.
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Maen Abu-TabanjehNetwork Administrator, Network ConsultantCommented:
sorry maybe i came late .. the problem solved ... good luck and thank you people for helping him
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