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Vista BSOD

dfranciscus asked
Can anyone tell me what this means?

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini120411-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18484.x86fre.vistasp2_gdr.110617-0336
Machine Name:
Kernel base = 0x82600000 PsLoadedModuleList = 0x82717c70
Debug session time: Sun Dec  4 16:33:24.070 2011 (UTC - 5:00)
System Uptime: 0 days 1:45:18.159
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 826ee7d5, adaa0b5c, 0}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1be )

Followup: Pool_corruption

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: c0000005, The exception code that was not handled
Arg2: 826ee7d5, The address that the exception occurred at
Arg3: adaa0b5c, Trap Frame
Arg4: 00000000

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

826ee7d5 891e            mov     dword ptr [esi],ebx

TRAP_FRAME:  adaa0b5c -- (.trap 0xffffffffadaa0b5c)
ErrCode = 00000002
eax=fd318318 ebx=00000000 ecx=000001ff edx=00000000 esi=69050000 edi=9ca00dc0
eip=826ee7d5 esp=adaa0bd0 ebp=adaa0c08 iopl=0         nv up ei ng nz ac pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010297
826ee7d5 891e            mov     dword ptr [esi],ebx  ds:0023:69050000=????????
Resetting default scope




PROCESS_NAME:  firefox.exe


LAST_CONTROL_TRANSFER:  from 826ed858 to 826ee7d5

adaa0c08 826ed858 9ca00dc0 00000001 00000000 nt!ExDeferredFreePool+0x1be
adaa0c74 9d36a9c3 fe5bbba8 00000000 adaa0ca0 nt!ExFreePoolWithTag+0x852
adaa0c84 9d34b223 fe5bbba8 00000008 00000000 win32k!FreeObject+0x2b
adaa0ca0 9d34b432 a3050cef 9d36bb7b adaa0d20 win32k!XEPALOBJ::vUnrefPalette+0x8d
adaa0d00 9d34b49d fe5bbba8 00000000 adaa0d24 win32k!SURFACE::bDeleteSurface+0x1fb
adaa0d10 9d34b564 00000000 00000000 ffae8258 win32k!SURFREF::bDeleteSurface+0x12
adaa0d24 9d36bbef a3050cef 001eb3e4 a3050cef win32k!bDeleteSurface+0x20
adaa0d38 8264ac7a a3050cef 001eb3f8 77d35ca4 win32k!NtGdiDeleteObjectApp+0x74
adaa0d38 77d35ca4 a3050cef 001eb3f8 77d35ca4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
001eb3f8 00000000 00000000 00000000 00000000 0x77d35ca4


826ee7d5 891e            mov     dword ptr [esi],ebx


SYMBOL_NAME:  nt!ExDeferredFreePool+1be

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption


MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  0x8E_nt!ExDeferredFreePool+1be

BUCKET_ID:  0x8E_nt!ExDeferredFreePool+1be

Followup: Pool_corruption

Watch Question

Might be a memory adress error.Did you try to update your firefox to the latest version?What are your system specifications?


Its an HP desktop, my girlfriend's parents computer. I don't have the specs right now. They were getting a BSOD using IE though as well, now with Firefox so I doubt it the problem lies with the browser. I did a memory diag test, that came back fine. Also did a System restore to 11/1/11 about two weeks ago. That seemed to work for a week, but now they are getting a BSOD again while using Firefox.
Top Expert 2013

>>  PROCESS_NAME:  firefox.exe    <<   this points to firefox as the culprit; try uninstalling and reinstalling it
Top Expert 2013

you can also switch to another browser : iE9
Bugcheck 0x8e (0xc5,,,) = exception thrown;
0xc5 = memory access violation

Make sure networking drivers updated - Ethernet + wifi - Driver Reference Table - sysnative.com MVP

If 3rd party firewall installed, remove it - http://kb.eset.com/esetkb/index?page=content&id=SOLN146