dfranciscus
asked on
Vista BSOD
Can anyone tell me what this means?
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\Mini1 20411-01.d mp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18484.x86fre.vistasp2 _gdr.11061 7-0336
Machine Name:
Kernel base = 0x82600000 PsLoadedModuleList = 0x82717c70
Debug session time: Sun Dec 4 16:33:24.070 2011 (UTC - 5:00)
System Uptime: 0 days 1:45:18.159
Loading Kernel Symbols
.......................... .......... .......... .......... .......
.......................... .......... .......... .......... ........
.................
Loading User Symbols
Loading unloaded module list
.....
************************** ********** ********** ********** ********** ********** ***
* *
* Bugcheck Analysis *
* *
************************** ********** ********** ********** ********** ********** ***
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 826ee7d5, adaa0b5c, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1be )
Followup: Pool_corruption
---------
0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
************************** ********** ********** ********** ********** ********** ***
KERNEL_MODE_EXCEPTION_NOT_ HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 826ee7d5, The address that the exception occurred at
Arg3: adaa0b5c, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExDeferredFreePool+1be
826ee7d5 891e mov dword ptr [esi],ebx
TRAP_FRAME: adaa0b5c -- (.trap 0xffffffffadaa0b5c)
ErrCode = 00000002
eax=fd318318 ebx=00000000 ecx=000001ff edx=00000000 esi=69050000 edi=9ca00dc0
eip=826ee7d5 esp=adaa0bd0 ebp=adaa0c08 iopl=0 nv up ei ng nz ac pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010297
nt!ExDeferredFreePool+0x1b e:
826ee7d5 891e mov dword ptr [esi],ebx ds:0023:69050000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 826ed858 to 826ee7d5
STACK_TEXT:
adaa0c08 826ed858 9ca00dc0 00000001 00000000 nt!ExDeferredFreePool+0x1b e
adaa0c74 9d36a9c3 fe5bbba8 00000000 adaa0ca0 nt!ExFreePoolWithTag+0x852
adaa0c84 9d34b223 fe5bbba8 00000008 00000000 win32k!FreeObject+0x2b
adaa0ca0 9d34b432 a3050cef 9d36bb7b adaa0d20 win32k!XEPALOBJ::vUnrefPal ette+0x8d
adaa0d00 9d34b49d fe5bbba8 00000000 adaa0d24 win32k!SURFACE::bDeleteSur face+0x1fb
adaa0d10 9d34b564 00000000 00000000 ffae8258 win32k!SURFREF::bDeleteSur face+0x12
adaa0d24 9d36bbef a3050cef 001eb3e4 a3050cef win32k!bDeleteSurface+0x20
adaa0d38 8264ac7a a3050cef 001eb3f8 77d35ca4 win32k!NtGdiDeleteObjectAp p+0x74
adaa0d38 77d35ca4 a3050cef 001eb3f8 77d35ca4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
001eb3f8 00000000 00000000 00000000 00000000 0x77d35ca4
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!ExDeferredFreePool+1be
826ee7d5 891e mov dword ptr [esi],ebx
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExDeferredFreePool+1be
FOLLOWUP_NAME: Pool_corruption
IMAGE_NAME: Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: Pool_Corruption
FAILURE_BUCKET_ID: 0x8E_nt!ExDeferredFreePool +1be
BUCKET_ID: 0x8E_nt!ExDeferredFreePool +1be
Followup: Pool_corruption
---------
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\Mini1
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18484.x86fre.vistasp2
Machine Name:
Kernel base = 0x82600000 PsLoadedModuleList = 0x82717c70
Debug session time: Sun Dec 4 16:33:24.070 2011 (UTC - 5:00)
System Uptime: 0 days 1:45:18.159
Loading Kernel Symbols
..........................
..........................
.................
Loading User Symbols
Loading unloaded module list
.....
**************************
* *
* Bugcheck Analysis *
* *
**************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 826ee7d5, adaa0b5c, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1be )
Followup: Pool_corruption
---------
0: kd> !analyze -v
**************************
* *
* Bugcheck Analysis *
* *
**************************
KERNEL_MODE_EXCEPTION_NOT_
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 826ee7d5, The address that the exception occurred at
Arg3: adaa0b5c, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExDeferredFreePool+1be
826ee7d5 891e mov dword ptr [esi],ebx
TRAP_FRAME: adaa0b5c -- (.trap 0xffffffffadaa0b5c)
ErrCode = 00000002
eax=fd318318 ebx=00000000 ecx=000001ff edx=00000000 esi=69050000 edi=9ca00dc0
eip=826ee7d5 esp=adaa0bd0 ebp=adaa0c08 iopl=0 nv up ei ng nz ac pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010297
nt!ExDeferredFreePool+0x1b
826ee7d5 891e mov dword ptr [esi],ebx ds:0023:69050000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 826ed858 to 826ee7d5
STACK_TEXT:
adaa0c08 826ed858 9ca00dc0 00000001 00000000 nt!ExDeferredFreePool+0x1b
adaa0c74 9d36a9c3 fe5bbba8 00000000 adaa0ca0 nt!ExFreePoolWithTag+0x852
adaa0c84 9d34b223 fe5bbba8 00000008 00000000 win32k!FreeObject+0x2b
adaa0ca0 9d34b432 a3050cef 9d36bb7b adaa0d20 win32k!XEPALOBJ::vUnrefPal
adaa0d00 9d34b49d fe5bbba8 00000000 adaa0d24 win32k!SURFACE::bDeleteSur
adaa0d10 9d34b564 00000000 00000000 ffae8258 win32k!SURFREF::bDeleteSur
adaa0d24 9d36bbef a3050cef 001eb3e4 a3050cef win32k!bDeleteSurface+0x20
adaa0d38 8264ac7a a3050cef 001eb3f8 77d35ca4 win32k!NtGdiDeleteObjectAp
adaa0d38 77d35ca4 a3050cef 001eb3f8 77d35ca4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
001eb3f8 00000000 00000000 00000000 00000000 0x77d35ca4
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!ExDeferredFreePool+1be
826ee7d5 891e mov dword ptr [esi],ebx
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExDeferredFreePool+1be
FOLLOWUP_NAME: Pool_corruption
IMAGE_NAME: Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP:
MODULE_NAME: Pool_Corruption
FAILURE_BUCKET_ID: 0x8E_nt!ExDeferredFreePool
BUCKET_ID: 0x8E_nt!ExDeferredFreePool
Followup: Pool_corruption
---------
Might be a memory adress error.Did you try to update your firefox to the latest version?What are your system specifications?
ASKER
Its an HP desktop, my girlfriend's parents computer. I don't have the specs right now. They were getting a BSOD using IE though as well, now with Firefox so I doubt it the problem lies with the browser. I did a memory diag test, that came back fine. Also did a System restore to 11/1/11 about two weeks ago. That seemed to work for a week, but now they are getting a BSOD again while using Firefox.
>> PROCESS_NAME: firefox.exe << this points to firefox as the culprit; try uninstalling and reinstalling it
you can also switch to another browser : iE9
ASKER CERTIFIED SOLUTION
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