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Office 2003 office 2007 office 2010 out of office

gstevederby
gstevederby asked
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I have exchange 2007 running on 2008 sbs and most clients on 2003 office which works fine. However when using 2007-2010 office the 'out of office " does not work. the reason is that the ip address can not be 90.0.0.xx as the network is currently setup, later office uses autodiscover. I know I will have to change ip's, but right now there is a convoluted amount of servers/clients/web sites/email rerouting/ etc. to deal with. MY QUESTION  is What if anything i can do to "work around" temp..to setup a user going on vacation with current config....my thought is to use 2003 on his, but then he has like over a 20gb email account..any other options???????

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Co-Owner
Top Expert 2011
Commented:
You can use OWA to set Out Of Office - it will happily work.

What I would recommend you do is to buy a 3rd party SSL certificate with the following names included:

mail.externaldomain.com (or whatever you chose when setting up SBS)
autodiscover.externaldomain.com
servername.internaldomain.local
servername
sites

With the above SSL certificate installed and an A record setup in DNS in your Domains Control Panel, called Autodiscover which points to the IP Address of your SBS server, then Autodiscover will work and Out Of Office will also work.

About the cheapest place to buy an SSL certificate is from GoDaddy.  Look at my profile for a link to a slightly cheaper certificate (My GoDaddy Reseller Account).

Author

Commented:
owa will not work either because of same ip prob. 2008-2007 exhcange uses autodiscover for both
Now What..besides the buy ssl option??? is that the only way?/

Author

Commented:
also i would need some help in setting up the ssl as i have never did it before, can you help with that??? like step by step in the dns and "a" record...????
Alan HardistyCo-Owner
Top Expert 2011

Commented:
Can you please explain the IP Address issue some more.  Not sure I understand what the problem is.

Thanks

Alan

Author

Commented:
the current lan is config. as follows:
previous vendor setup as such
Server is:

90.0.0.253
255.255.255.0
90.0.0.1

dns; 90.0.0.253
205.171.2.65
205.171.2.65

the 90.0.0.x is a public ip and they used it for the LAN...I have read a lot about this and 2007 exchange will NOT let you use this and have autodiscover work which affects both out of office using office 2007 and you can't use OWA either....
unless you have other info this is what my research has found multiple times...hope that explains it better as for the IP's
Alan HardistyCo-Owner
Top Expert 2011
Commented:
Can you not simply change the IP addressing and bring it onto a 10.0.0.0 – 10.255.255.255 / 172.16.0.0 – 172.31.255.255 / 192.168.0.0 – 192.168.255.255 IP range and adjust your firewall accordingly?

http://blog.mpecsinc.ca/2009/03/sbs-2008-how-to-change-servers-ip.html

Author

Commented:
not really, not YET...that is what i will have to do but there are a lot of fingers in the pie at the moment..i was hoping to fix perm. later, this coming weekend and just needed a work around for the next couple days...

Author

Commented:
so if i purchase a second ssl can you help me walk through setting it up...I won't  have to replace the first one correct? and should only need a single one to do what you are suggesting...??

Author

Commented:
prob. with changing over to correct IPS is that there are several remote logins setup on the sonicwall tx170 and i would have to change them with no probs..AND then there are several jetdirect boxes that would have to be changed that are not clearly marked as well as printers,several here too...so that is just SOME of what would  have to change and you can see why i am a little reluctant to take that on w/o a weekend to do it in case of probs...thx
Alan HardistyCo-Owner
Top Expert 2011
Commented:
I understand.

An SSL cert would need the names I mentioned included and a single name cert won't work.

Happy to walk you through the entire process.

Would be good to get the IP sorted as you shouldnt leave the server that way.  Whoever set it up that way either had a very good reason for doing it that way, or had no idea what they were doing!

Before you change the IP addresses- use something like SoftPerfect Network Scanner to scan your network and see what IP's are being used and note them down.

Happy to help you over a weekend to tidy up but might be slower to respond.

Author

Commented:
i fully  understand as well....need to get it set right....can't think of ANY reason they setup with those ip numbers to begin with....just plain crazy...i will try this weekend to switch over. I think my biggest concern is the sonic wall as i have had probs. with in the past getting it to route to clients like it currently does if i change the ip's which make no sense as long as they are the same at the sonic wall AND the client computer in house....but it is true i have had probs. and setting up remote login is not that difficult...the jet directs and others don't bother me so much as the remote in...fyi i use angry ip to scan for ip address, i will look at softperfect as another tool for my bag of tricks...thx
Alan HardistyCo-Owner
Top Expert 2011

Commented:
No probs - good luck with the switch and the Sonicwall.  Here if you need me and I can be of any assistance.

Author

Commented:
i have to wait a while till i can do this for various reasons. I was able to get around by loading up 2003 and using that to set the "out of office" as that works..it's 2007 and above office that looks for the "autodiscover" that is not working so it fails...so FYI that is a workaround for others to try in a pinch.

Author

Commented:
i know now what my options are, will have to try after others involved in same sys. are done with what they are working on...thanks