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How do I install a new password in an Apple laptop?

Bert2005
Bert2005 asked
on
I am only familiar with Windows. I have an Apple laptop with the X OS. It comes to the logon screen and requires a password. With Windows, I have quite a few CDs, I can boot from to change the password.

How would I do that with this one.

Thanks.
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Commented:
What Mac OS X version do you use?
If you have Lion (10.7) installed the procedure could be different. Then you'll need to boot from a USB drive or boot from the internet (the latter may take a while).

Author

Commented:
Thanks guys,

It's Lion.

I will give it a shot tonight.

Author

Commented:
Hi soulhero,  this may be what Mac2010 is was referring to. Comman+S will not take me to Single User Mode.    
Commented:
I knew I should I put instructions in for Lion. You will have to access the Recovery HD.

http://www.macyourself.com/2011/08/20/how-to-reset-password-for-mac-os-x-10-7-lion/

Recovery HD
OS X Lion includes a built in set of utilities in the Recovery HD. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery HD is finished starting up, you should see a desktop with a Mac OS X menu bar and a "Mac OS X Utilities" application window. Note: If you see a login window or your own desktop and icons, it is possible that you didn't hold Command-R early enough. Restart and try again. - http://www.apple.com/macosx/recovery/

Commented:
In case the Recovery HD is not working (properly), you can also do a full start up over the internet. To do that press command+alt+R after you hear the start up chime. It will do the same as booting from the Recovery partition/HD but it takes more time because all the files need to be downloaded first.

Author

Commented:
Will try both tonight guys. Thanks. I appreciate it.

Local school system threw 200 of these away for replacement. We have actually been able to boot to the first screen on 179 of them. We want to fix them and give them to children who can't afford computers.

Commented:
You're welcome.
I wonder if you can get some support from Apple with this. Fixing 200 Macs will be a lot easier if you can deploy a custom made disk image, than doing this internet stuff 200 times. It's a topic I still need to look into myself. Technically it's no problem but with this new internet-based installation and licensing I don't know.

Author

Commented:
I know. I figured that. We just happened to have someone who works in the school system responsible for disposal of electronics. They are a little old, but I think the OS are OK.

Commented:
No Problem and Good Luck! 200 Macs with Lion on them???

Author

Commented:
That is what I was told. I don't have them. I am just seeing if I can get into this one. I have tried everything. Control + R and Control + S, both take me to the logon screen. I wonder if there is no recovery drive in it or whatever it uses.

Thanks.

Commented:
If these are Macs upgraded with Lion, there probably is no recovery partition. As far as I know that partition only is installed on new Macs sold with Lion preinstalled. I think to be able to create such a partition, the HD needs to be (re)formatted to support that. That's why it's recommended to create a boot/recovery USB drive. There is a dedicated tool downloadable from the Apple website.

Command+S must work when you press these keys immediately after hearing the startup chime. Maybe a 3rd party management tool installed on the Macs prevents using this startup option.

Good chance the quickest way to fix these Macs is to order the Lion installation USB drive from the Apple Store (online) and see how far you get with that. No internet installation needed with that USB drive. If Apple's licensing policy supports this is something I don't know...

Commented:
PS: you must press the command (cmd) key next to the space bar, not the control key!

Commented:
Yeah if these macs were upgraded they probably don't have the Recovery HD on them. Best bet is create a bootdisk. You should be pressing command button when you here the boot chime.

Curious what happens when you hold down the option key on bootup?


Author

Commented:
Oh, sorry, I was using the Command key (the one with the Apple and/or Bowen knot emblem on it). I am too used to using Windows.

I will try the Option key.

But, to be clear, I have tried Command + R and Command + S many times with no success.

If I purchased an install USB from Apple, how would I use that on more than one computer?

Thanks.

Commented:
If you can't use the Command+S and other startup options, it looks to me like a managementtool is blocking it. Normally you should be able to use that option, since that could be (in many cases) the only way to fix a damaged boot disk.

The (Apple Store) USB install drive does not ask for a serial number, unless they changed that. I don't know if it keeps track of the number of computers it has been used on. You may use it for all your home computers and I don't think there is a limit, so if someone just gave you 200 laptops... But I suggest you contact Apple to ask this question; I don't know what their "end user license agreement" says about education computers, or a large pile of Macs at your home.

Also keep in mind that Lion can only be installed on Macs that meet the minimum technical requirements:
- Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
- 2 GB of RAM memory

Author

Commented:
Thanks. I will call them.

Author

Commented:
How is Apple support? I know Microsoft gives me hell some times.

Commented:
I only know Apple support in Europe. It's OK, but it really depends who you're dealing with.