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OUTLOOK 2003 - TOOLBAR ASSISTANCE

Frank .S
Frank .S asked
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In my microsoft outlook 2003, I have a problem where my internet security and another prog toolbar keep saving below the main toolbar where there is enough space to have them on the same one. I keep dragging them to the top but every time I open outlook it keeps going back. Please advise how I can permanently change this setting on my pc.
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Iain MacMillanIT Regional Manager - UK

Commented:
try setting the bars as you want them and then hold down right SHIFT when you close the window/app and see if they stay.  other wise i would look to remove the OUTCMD.DAT config file from your user profile.  It will be recreated next time to launch the app.

This is found in XP under C:\Docs & Settings\<username>\Apps Data\MS\Outlook or under Vista/7 it would be C:\Users\<username>\AppData\Roaming\Microsoft\Outlook.  Personally if you are using Vista or 7, you would be better off with a newer version of Office.
Frank .SBuilding Estimator

Author

Commented:
Hi IainNIX, thankyou for your help. I followed your instructions using the right shift key but when I reopened it went back to normal. The other solution you gave me is too dificult for me because I dont have the level of expertise you have. Hopefully someone can provide me with a very easy and clear step by step solution to fix this problem I have.
IT Regional Manager - UK
Commented:
the only real way to reset the toolbar is by deleting the OUTCMD.dat, just use the Windows Search function to find the one under your profile (login name).  Also knowing which version Windows you have helps narrow down the guidance we need to give.
Frank .SBuilding Estimator

Author

Commented:
Hi lainNIX, once again thankyou for your help. I have tried your solution to hold the right shift key and then reopen the application but i get the same result.
Also im running XP operation system on my pc.
Iain MacMillanIT Regional Manager - UK

Commented:
have you tried deleting the OutCmd.dat file yet???