I tried installing a wireless printer on a windows 7 computer I had just cleaned from a lot of viruses. THere is and old printer grayed out and some times its a an actual description of a dell v510 and some time its letters and number. Every time i delete it either goes away and comes right back, or doesn't go away all. It will switch between its description or the numbers and will never print,
When I go to install the wireless printer trough the wizard it cant find the printer at all. I use the software it that is supplied or I download and it keeps keeps giving me the same error every time saying "failed to create printer object ....The specified port is unknown(1796).
Then Message is attached below. I have removed the software and tried installing mutilple times and no luck. Any input would greatly appreciated. this is kind urgent so she may do her school work.