I have been testing the CSVDE tool (http://technet.microsoft.com/en-us/library/cc732101(WS.10).aspx
) with the goal of bulk importing contacts from another organisation. I want the contacts mail-enabled, so they must have their primary SMTP record imported.
In my testing I imported the proxyAddresses attribute, which contains all the associated email addresses for a contact, and found that mail routing failed to these contacts. The message tracker in Exchange 2003 system manager showed these messages are submitted to the categoriser and then go no further. I then noticed that the contacts contained x.400 attributes from their original organisation; could this be why the message routing was failing?
I created a manual contact with primary SMTP, and allowed my default recipient policy to create a couple more email addresses, and email to this contact works fine.
I guess the easy answer is that I only need to import the SMTP record in the proxyAddresses attribute, but I'd like to know why the x.400 record had the effect of preventing mail routing please.