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Blue Screen 'jungo' driver

Nik
Nik asked
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I have recently upgraded my memory from 6GB to 12GB of Corsair XMS3 to my Windows 7 X64 SP1 machine.
 
Computer worked well for several days and then I have received a blue screen during the logon process, or immediately after I have typed my password and clicked enter.

I have attached dump file and if needed I also have *sysdata.xml if needed.

When I have checked for the dump file I have noticed that this is a driver related rather than a hardware problem.

Someone says that windrvr6.sys , that is related with this issue, is a malware.. (I am using Microsoft Security Essentials for protection).

Other ones say that this is a problematic driver 'Jungo'. AFAIK, I have this Jungo driver that wasn't signed but was needed for my UPS device.

Prior to this memory upgrade I think I had a blue screen sometime before, probably for the same reason.

Because this isn't happening very often I didn't care much, but now I would like to fix this issue.

Any ideas?

 120511-26473-01.dmp
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If you are able to boot yourm PC sometimes, then Nirsoft Blue Screen View will interpret your blue Screen dumps on your local machine, and will confirm what/where is causing your Blue Screen.

Commented:
Dmp file that you have uploaded points to windrvr6.sys...right click on the file - click on properties- check the details...it will get you all the info.


Post results.




Ded9
NikSystems Specialist

Author

Commented:
Well, I'm sure that this is related to Jungo UPS driver, but I would like to be sure that it is not hardware/memory related.

Please see the attached images.

This driver comes with the Lansafe v6.0.6 x64 driver package for Windows 7. I think that this is the UPS Powerware 5110 USB driver.

I have checked for Eaton site and I already have the latest version of this driver.

I guess that I won't see this blue screen in the near future, but I would just like to make sure that this problem is driver, rather than hardware

 eaton powervare jungo_device_mngrjungo-prop.PNG

Commented:
Properties of windrvr6.sys points to jungo driver..you need to check for updated drivers for jungo driver or uninstall it from your computer.

Or contact manufacturer.




Ded9

Commented:
Try DriverAgent.com and Driver Detective (http://www.driverdetective.org/) for updated drivers.  These sites even supply "universal" drivers from the chip manufacturer, so you don't have to wait for updates from the device manufacturer.
NikSystems Specialist

Author

Commented:
Both of those are commercial apps, so I won't use those.
Thank you all for the help, just one more question. Can one tell that this surely isn't a hardware/memory issue?
Why not go to Jungo website and download the latest driver :
http://www.jungo.com/st/download.html#
NikSystems Specialist

Author

Commented:
This is Jungo WinDriver developer tools, not a WinDriver.
The next alternative is to contact the manufacturer and see if you can get an updated driver from them.
Also, if you have more than one dmp file and all point to the same windrv6 file than it is most probaly a software driver issue than a hardware issue.
NikSystems Specialist

Author

Commented:
I didn't get much help from as I already knew information provided in the solutions by experts.