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Mail filtering

stevenabdul
stevenabdul asked
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We currently host our website through AT&T so our webmail is sent through there as well. The problem we are having is JUNK MAIL. Junk Mail is not being filtered properly. We are still getting a lot of junk mail in our inbox. also our leads that should go to our inbox from our website is sometimes going to junk mail. I know we should have an Exchange Server but we dont. Please Help!
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Have you talked to AT&T about spam filtering? They may have a service you are not using. Most ISP's today can turn on spam filtering. This is the first thing to do.

If no, change your email to a hosting service that does offer spam filtering. There are many of those, and some offer outsourced Exchange services which may be just what you need. No need to have in house Exchange.

.... Thinkpads_User

Author

Commented:
We have the AT&T spam filtering on but we still get mail from fake email addresses. I recently lowered the spam filtering to 85 % to see if the website email would would go through but it still falls to junk mail.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You may need to look at its Blacklist and Whitelist capabilities to see if you can tune the filter. I have to do that with my mail suppliers. There is no automatic way for most of these things to work. Ask AT&T support how to manage these capabilities. .... Thinkpads_User
How many mailboxes do you have?

Author

Commented:
I have about 25 mailboxes

Author

Commented:
I will try your suggestion ThinkPads User
You may want to look at mail filtering service.  We do not use exchange server and use BlueHost for our domain hosting.  We set up a canit mail filter.  very easy to set up and works great. we have about 40 mail boxes.  You can also use their service if you do not want to set your own hardware up    

http://www.roaringpenguin.com/products

I resolved this issue. Found where the cgi-script was and changed the from address to the one of the companys address, it does not fall to junk mail anymore. Thanks for your help though.