richardjones1025
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Clear the "perform printer maintenance Q5421A" message on a HP laserJet 4250dtn
I have a HP laserJet 4250dtn that repeatedly says "perform printer maintenance Q5421A." How can I clear this message?
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1. Turn the product off.
2. Turn the product on.
3. Wait until the memory starts counting and Press and hold down the checkmark (Select) button while the memory is counting. The memory starts counting at 000MB immediately after you turn the power on.
4. Continue to hold down the checkmark (Select) button until all three LEDs are illuminated.
5. Release the checkmark (Select) button.
6. Press the up arrow (Navigation) button until the message New Maintenance Kit appears on the control panel display.
7. Press the checkmark button once.