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Color dots all over the screen...new graphic cards...

Member_2_5194534
Member_2_5194534 asked
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My friend bought a brand new graphics card, XFX Radeon 6850 HD by AMD, the problem is, sometimes he sees some colored dots on the screen, randomly showing up and gone.

it's an out-of-the-box product, on the first installation of the card, he sees this problem.

what can this be ?

the connection from the card to the monitor is DVI to VGA, Monitor is 32 inch, Samsung.

he's using it as a PC monitor and a TV screen, it's full HD 1080p.

a
here's a picture showing an example of the dots, you can see green dots, it can be blue, red or whatnot dots..

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Retired
Most Valuable Expert 2013
Top Expert 2009
Commented:
As I noted above, "Not the display ==> memory on the card."    You've confirmed the display works fine with another card, and as a TV ... so it's clearly an issue with the card.    What you're seeing indicates some bad memory on the card => so just RMA it and get a new one.