Link to home
Start Free TrialLog in
Avatar of amoray
amorayFlag for United States of America

asked on

Hitachi Hard Drive Problem - Beeping\Not Spinning

Can you please point me to the right direction from this youtube video below that I've uploaded?

http://youtu.be/LTgxAwvEcQ8

Thanks,

Problem: HardDrive wont boot up. Seems though as if its trying to boot up but wont spin or execute but rather just beep?

1.0 TB HD Hitachi
P/N 0F10383
Thanks
ASKER CERTIFIED SOLUTION
Avatar of Dan Muzrall
Dan Muzrall
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Note to moonie's suggestion... if you send the HDD for recovery, you void the warranty and usually pay for the company to both buy an exact model replacement and for the labor. They will dismantle the hdd, and place the platter on the good (replacement) hdd. They are usually good at recovery, but its not 100%. They may charge you around $500 to $1000 dollars (average) to do this type of work. You need to pay some money out even if they dont recover all the data. If you can let go of the data, just buy a new hdd for $100, slap it in, reinstall the OS and your apps and continue to use your laptop. Just dont bang it around, shake it, or drop it to prevent that from reoccuring.
That is correct....Kroll does charge an evaluation fee (believe it was a couple hundred dollars), and will then give you a full quote for data recovery.  It is expensive, but can definitely be worthwhile based on what you have for data on the failed drive.
Hard drive manufacturers still honor their warranty after a valid data recovery lab opens up the drive.  The lab will re-assemble and seal it with their lab's sticker.  You send the drive back to the OEM, and the drive is replaced.

>>if you send the HDD for recovery, you void the warranty and usually pay for the company to both buy an exact model replacement and for the labor

No idea where this advice is coming from.  I've had quite a few drives replaced as untouched, opened & recovered, and disassembled for data destruction.  The manufacturers are quite reasonable about the condition of the drive when it's handled professionally.  In some cases, I've mailed then just the top plate.  In others, nothing but a signed affadavit.

I've not had a lab tell me that the required parts were not available, and that I had to pay for them.  I used OnTrack, and dropped it off in-person.  Never had a technical issue like needing parts.  They were all standard consumer or enterprise HDD, or Zip, etc.  Nothing exotic.