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Hitachi Hard Drive Problem - Beeping\Not Spinning

amoray
amoray asked
on
Can you please point me to the right direction from this youtube video below that I've uploaded?

http://youtu.be/LTgxAwvEcQ8

Thanks,

Problem: HardDrive wont boot up. Seems though as if its trying to boot up but wont spin or execute but rather just beep?

1.0 TB HD Hitachi
P/N 0F10383
Thanks
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Commented:
Based on the audio on the accompanying video, it appears that the drive has suffered a physical failure.  The sound you're hearing is likely the read/write arm trying to find the start of the disk to begin reading....when it can't it swings back and restarts its search, and then continues in the loop.

Most likely you won't be able to recover anything yourself.  If there is any data that you HAVE to recover, I suggest using Kroll On-Track data services.  I've used them in the past, and they've been successful in recovering data.  If it's a new/newer drive without any important data on it and is under warranty, you may be able to work with your vendor or with Hitachi directly to get a replacement
Note to moonie's suggestion... if you send the HDD for recovery, you void the warranty and usually pay for the company to both buy an exact model replacement and for the labor. They will dismantle the hdd, and place the platter on the good (replacement) hdd. They are usually good at recovery, but its not 100%. They may charge you around $500 to $1000 dollars (average) to do this type of work. You need to pay some money out even if they dont recover all the data. If you can let go of the data, just buy a new hdd for $100, slap it in, reinstall the OS and your apps and continue to use your laptop. Just dont bang it around, shake it, or drop it to prevent that from reoccuring.

Commented:
That is correct....Kroll does charge an evaluation fee (believe it was a couple hundred dollars), and will then give you a full quote for data recovery.  It is expensive, but can definitely be worthwhile based on what you have for data on the failed drive.
Hard drive manufacturers still honor their warranty after a valid data recovery lab opens up the drive.  The lab will re-assemble and seal it with their lab's sticker.  You send the drive back to the OEM, and the drive is replaced.

>>if you send the HDD for recovery, you void the warranty and usually pay for the company to both buy an exact model replacement and for the labor

No idea where this advice is coming from.  I've had quite a few drives replaced as untouched, opened & recovered, and disassembled for data destruction.  The manufacturers are quite reasonable about the condition of the drive when it's handled professionally.  In some cases, I've mailed then just the top plate.  In others, nothing but a signed affadavit.

I've not had a lab tell me that the required parts were not available, and that I had to pay for them.  I used OnTrack, and dropped it off in-person.  Never had a technical issue like needing parts.  They were all standard consumer or enterprise HDD, or Zip, etc.  Nothing exotic.