We help IT Professionals succeed at work.

Exchange 2010 SP2 Update Error

MyMammothTech
on
When trying to install SP2 I am getting this error.

Summary: 5 item(s). 2 succeeded, 3 failed.
Elapsed time: 00:00:18


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Languages Prerequisites
Completed

Elapsed Time: 00:00:03


Hub Transport Role Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:06


Client Access Role Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:04


Mailbox Role Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp

Elapsed Time: 00:00:04

Comment
Watch Question

Author

Commented:
Thank you!!!
Alternatively, simply open up an administrative command prompt and stop and start the service, then click Retry and all should be well. Perhaps better than simply ending the process...

net stop DataCollectorSvc
net start DataCollectorSvc