MyMammothTech
asked on
Exchange 2010 SP2 Update Error
When trying to install SP2 I am getting this error.
Summary: 5 item(s). 2 succeeded, 3 failed.
Elapsed time: 00:00:18
Configuring Prerequisites
Completed
Elapsed Time: 00:00:00
Languages Prerequisites
Completed
Elapsed Time: 00:00:03
Hub Transport Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:06
Client Access Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:04
Mailbox Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:04
Summary: 5 item(s). 2 succeeded, 3 failed.
Elapsed time: 00:00:18
Configuring Prerequisites
Completed
Elapsed Time: 00:00:00
Languages Prerequisites
Completed
Elapsed Time: 00:00:03
Hub Transport Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:06
Client Access Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:04
Mailbox Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 3976) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:04
ASKER CERTIFIED SOLUTION
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Alternatively, simply open up an administrative command prompt and stop and start the service, then click Retry and all should be well. Perhaps better than simply ending the process...
net stop DataCollectorSvc
net start DataCollectorSvc
net stop DataCollectorSvc
net start DataCollectorSvc
ASKER