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Boot Error on Dell Dim 8200

I'm working on a Dell Dimension 8200. There was a setup password someone added but the user didn't know. Initially, I unplugged everything, removed the Cmos battery and pressed the power button to drain the system. After replacing it, the pasword was still there. I went to dell's site and they say to remove the Pswd jumper, start the system, unplug it and reinstall it. Then, I went into setup and made sure the settings (like the hard drive) are correct.

Now when it boots, I receive this error: Dell's Disk Monitoring System that Drive 0 on the Primary EIDE controller is is operating outside it's normal specifications. it's advisable to immediately backup your data and replace your hard disk.

I tried continuing in regular and safe move but received a BSOD - Unmountable_Boot_Volume
The system was running before the password was added.
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Most Valuable Expert 2015
Commented:
Check whether you can change the Disk Controller's mode within the BIOS (there may be something like IDE, AHCI, Compatibility etc.). When you reset the CMOS you probably also changed the settings from how it was set originaly to the defaults. So try the different modes and it may start working.

If that doesn't help, test the HD using the HD manufacturer's diagnostic utility. If that fails there is also something wrong with the Disk and you should replace it if the diagnostic tool can't repair it by itself. You'll find those tools on the UBCD:

http://ultimatebootcd.com

It is also possible that SMART monitoring was previously disabled in the BIOS, and now with the default values it is enabled. SMART is a monitoring tool that checks the health of HD's. If that was disabled previously you wouldn't get warned about pending disk problems. So it is possible that the disk was already on it's way out without the user noticing, because SMART was off. When SMART is tripped that doesn't mean that it isn't working anymore, it is just a warning to tell you that you should start the process for replacing it, as it is on the way out. So if SMART has been tripped you should definitely change the disk.

Author

Commented:
I checked the system setup and there is no option regarding the Smart monitoring. I see IDE and it is selected. I see IDE Drive UDMA and tried it, but the same BSOD happened. I don't see AHCI.
Most Valuable Expert 2015

Commented:
Check the BIOS for other areas and settings. They aren't the same for all BIOS. And run the diagnostics I mentioned, as the manufacturer's diags also check the SMART status.

Author

Commented:
I've been able to boot and view the partition with Paragon's self booting CD - Partition manager. I can view the partition. The user needs data and a few apps on this hd. Without booting windows, how can I get the product/CD keys off this so I can reinstall windows and office on a replacement hd?
Most Valuable Expert 2015

Commented:
Make yourself a UBCD4WIN. It includes a utility called SIW which can read license keys of the OS and installed Software:

http://ubcd4win.com
Sudeep SharmaTechnical Designer
Commented:
May be this would also help is recovering the keys

How to Recover Windows and Software Keys from a Broken Computer
http://www.howtogeek.com/64600/how-to-recover-windows-and-software-keys-from-a-broken-computer/

Sudeep

Author

Commented:
I used Paragon Partition Manager to try copying the partition to another hd. It has locked up three times whe it reaches 50% while trying to copy. Is there a freeware utility I can download and boot from that will copy the partitin and allow the copy process to ignore sectors it cannot read? Atlease I can hopefully get it running on a replacement hd and then reinstal an app or repair windows if there is a problem. I can't find a Windows Home cd for it.
Most Valuable Expert 2015

Commented:
Have you run the HD diagnostics from the UBCD I suggested? Those tools can sometimes repair some basic disk errors. After that use the ubcd4win, also as I suggested. With it you can try running a chkdsk to fix file-system errors. After that you can try cloning the partitions again (or try imaging them)using the paragon tool.


Also, check the Paragon Partition Manager tool, there should be an option included there that allows you to test the HD surface, and it may be able to do repairs too.

You can also try the PartedMagic LiveCD and CloneZilla which it has on board to do the imaging / cloning. It may be able to skip the bad sectors.

http://partedmagic.com
Distinguished Expert 2019
Commented:
try running HDDregenerator - it repairs the disk in 50% of the cases : http://www.dposoft.net/hdd.html      
noxchoIT Product Manager
Top Expert 2009
Commented:
What is the model of your HDD? Normally BIOS shows it. Find out the model then get to HDD vendor web site and download there Boot CD based HDD test tool for your specific drive. Test it and see if you have bad sectors.
Also, if Paragon cannot copy entire partition then try to use File Transfer Wizard to get your files out of this drive.

Author

Commented:
I replaced the hd and reinstalled Win xp. It's happy again. Thanks for all your help.