Link to home
Start Free TrialLog in
Avatar of mirde
mirdeFlag for Canada

asked on

User is not receiving Outlook calendar reminder alerts

Hi,

I have a very unusual issue with a user where they have stopped receiving Outlook Calendar reminder notification window that they can click "snooze" on for their appointments and meetings.

I have tried a few things to fix this:

- Migrate user to our Exchange 2010 SP1 Server (we are in the process of migrating everyone) and discard any corrupt items.
- Starting Outlook.exe with every /switch
- Creating a new windows profile for user, on a new computer and testing it on there, no popup reminders.
- Turning reminder setting in outlook off and then on

I am stuck as to what else to do next, it is only happening to this one user in our 300 user environment.

Any ideas as to what to do next?

I don't think this is an issue on the clients machine, as I have an identical profile/outlook setup under their account, and can't get their calendar alerts to show up.
ASKER CERTIFIED SOLUTION
Avatar of Steven Carnahan
Steven Carnahan
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of mirde

ASKER

I have tried the /cleanreminders and the /resetfolders switches, however maybe not in the sequence you showed.

I will try that.
Avatar of mirde

ASKER

So i've tried all this friday.. had no luck.. come today, user reported their notifications are working fine.

One of the /switches must have fixed this, thanks.
Isn't technology wonderful?    :)

It took a few tries to get it to work for us as well. I guess I should have mentioned that. Don't know why though.
Avatar of mirde

ASKER

this worked (i think)