We have installed a new Citrix Xen App Fundamentals v6 server and set up both the internal and external sites as per the installation. We are able to access the internal site internally but when we try to browse to the external site we are unable to access it on port 443.
We have added in the address of the server using the altaddr command and made sure the secure communications for the the WI site is set Default and Alternate however we are unable to browse to get as far as the External Website despite ports 443, 1494 and 2598 being open and forwarded to the Citrix server. When we also telnet to the external address of the server on port 1494 we get the proper response of ICA repeatedly.
In addition to the testing above we opened the router to forward on port 80 and that took us to the Internal site. When we downloaded the lauch.ica file and changed the "address" from the internaladdress:1494 to the externaladdress:1494 we are able to log on to our Published server desktop.
Can anyone offer any advice how to fix this or what could be causing it ?
Many thanks in advance