The OfficeScan NT Listener service depends the following service: netprofm. This service might not be installed.

Hi all,
when i try to manual update the office client version 10.6 from the client XP SP3 I have the error message that the service is not available .
On XP event i have the system event :  OfficeScan NT Listener service depends the following service: netprofm. This service might not be installed.
Any idea about the reason?
prointechAsked:
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Sudeep SharmaTechnical DesignerCommented:
Check if you have this file on your system:

C:\Windows\system32\netprof.dll

If it exists then reboot the computer and check again if you are getting the same error.

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BxozCommented:
What is the ID number of the error in the envent viewver.
Error 1068 ?
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Windows XP

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