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The OfficeScan NT Listener service depends the following service: netprofm. This service might not be installed.

prointech
prointech asked
on
Hi all,
when i try to manual update the office client version 10.6 from the client XP SP3 I have the error message that the service is not available .
On XP event i have the system event :  OfficeScan NT Listener service depends the following service: netprofm. This service might not be installed.
Any idea about the reason?
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Technical Designer
Commented:
Check if you have this file on your system:

C:\Windows\system32\netprof.dll

If it exists then reboot the computer and check again if you are getting the same error.
What is the ID number of the error in the envent viewver.
Error 1068 ?