Log in Besadmin web interface

I have blackberry server installed on my exchange server, server is also domain controller with active directory. This is a separate domain controller and domain I will call this domain 2.
Domain 1 which I don't have control of is our DHCP and DNS server. I had domain 1 give us a DNS zone for our exchange server so now our OWA works fine. Problem is I cannot log into the besadmin web interface. It tells me wrong user name\password. I try to log in with active directory account from the domain 2. Blackberry tells me it is a dns issue. Does anyone know what entries I can have domain 1 put in DNS zone so this will work
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sounds like a trust relationship between dns servers on the different domains or the BES server is a member of the wrong domain.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
What does your BBAS-AS log show you when you attempt to sign in?
BboglerAuthor Commented:
Could not get ExchangeGCInfoException: Message: LOGIN ERROR: _get ExchangeGCInfo Failed to get Global Catalog server name for domain domain.local  com.rim.bes.basplugin.activedirectory. CouldNotGetGCInfoException: Message:: 'getGCHost could not get global catalog information from DNS, javax.naming.NameNot FoundException:
Try this KB article:  BlackBerry Administration Service page cannot be displayed and the error "'getGCHost could not get global catalog information from DNS" is received in the Logs.


It really just confirms the issue and says, "fix your DNS" in a kinder, gentler way.
BboglerAuthor Commented:
JDIS won't trust our seperate domain so most of you were correct on the dns prioblem
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server Apps

From novice to tech pro — start learning today.