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Delete Contact "Subfolder" from Outlook 2010

abaskett asked

I created a few test "subfolders" under my contacts in Outlook 2010. I could delete some of them, but 2 of them will not go away. When I select them and choose 'delete' nothing happens. I have started Outlook with the /cleanviews switch thingking that might be the issue, but no luck. New profile did not help either. Any ideas?

Thank you,
Watch Question

Are you running in cache mode? If so, turn cahce mode off and start outlook. See if subfolders are still there.


Just checked - not in cached mode.
Can you go to OWA and see if you can delete the subfolder there?


Thank you! That put me on the right track. I was unable to delete the contacts there as well, but I did get an error that helped solve the problem. It said that "The folder couldn't be deleted. This may have occurred because a folder with the same name already exists in the Deleted Items folder."
That was the case - Going forward I need to either clear my deleted items folder more often or come up with more creative names than 'Test1'    :^)

Thanks again!