Delete Contact "Subfolder" from Outlook 2010

Hello,

I created a few test "subfolders" under my contacts in Outlook 2010. I could delete some of them, but 2 of them will not go away. When I select them and choose 'delete' nothing happens. I have started Outlook with the /cleanviews switch thingking that might be the issue, but no luck. New profile did not help either. Any ideas?

Thank you,
abaskettAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gbarrientosCommented:
Are you running in cache mode? If so, turn cahce mode off and start outlook. See if subfolders are still there.
0
gbarrientosCommented:
0
abaskettAuthor Commented:
Just checked - not in cached mode.
0
gbarrientosCommented:
Can you go to OWA and see if you can delete the subfolder there?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
abaskettAuthor Commented:
Thank you! That put me on the right track. I was unable to delete the contacts there as well, but I did get an error that helped solve the problem. It said that "The folder couldn't be deleted. This may have occurred because a folder with the same name already exists in the Deleted Items folder."
That was the case - Going forward I need to either clear my deleted items folder more often or come up with more creative names than 'Test1'    :^)

Thanks again!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.