Link to home
Start Free TrialLog in
Avatar of abaskett
abaskett

asked on

Delete Contact "Subfolder" from Outlook 2010

Hello,

I created a few test "subfolders" under my contacts in Outlook 2010. I could delete some of them, but 2 of them will not go away. When I select them and choose 'delete' nothing happens. I have started Outlook with the /cleanviews switch thingking that might be the issue, but no luck. New profile did not help either. Any ideas?

Thank you,
Avatar of gbarrientos
gbarrientos

Are you running in cache mode? If so, turn cahce mode off and start outlook. See if subfolders are still there.
Avatar of abaskett

ASKER

Just checked - not in cached mode.
ASKER CERTIFIED SOLUTION
Avatar of gbarrientos
gbarrientos

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thank you! That put me on the right track. I was unable to delete the contacts there as well, but I did get an error that helped solve the problem. It said that "The folder couldn't be deleted. This may have occurred because a folder with the same name already exists in the Deleted Items folder."
That was the case - Going forward I need to either clear my deleted items folder more often or come up with more creative names than 'Test1'    :^)

Thanks again!