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r1ckm4n

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internet explorer proxy settings fix

Hello Everyone,

I have a PC here in the shop that looks to have a corrupted winsock. There is some global proxy setting on the machine that wont let me change the internet explorer proxy settings for this one user. I downloaded combofix and removed a bunch of stuff, and cleaned this machine of adware. When I go into firefox and disable proxy - I can get out to the internet with no trouble, but unless I can fix Internet Explorer 8 on windows 7 - I can't download quickbooks, java and flash updates. Is there a tool that I can run that will do one solid sweep?

Thanks!

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BillBondo
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TC

Rename is profile and create a new one.   Then copy his old profile folders into his new one.

Quickest and easiest way.
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ASKER

I got FF going... Looks global to all profiles - do I need to redo them all?
Fix Winsock Manually on Windows 7

1. Open up the command line utility and enter:

netsh winsock reset catalog (resets winsock entries)
netsh int ip reset reset.log hit (resets TCP/IP stack)

2. Reboot your PC
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ASKER

I did the catalog reset but it did not work. Will I need to reconfigure IP settings after I do int ip reset.log hit?
If you have a static IP configuration, then quite likely.  DHCP (default) would take care of itself.
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It is static. I'll make sure to take that info down before I run that. The catalog fix did nothing though - do you think this'll do the trick? I had to undo some of my fixes just to get FF back up and running...

Thanks!
It's my best bet right now.

the two should be run as a pair, then followed by a reboot.
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To make sure...you said it was just one  user right?   Do other users on that computer have internet problems?  If not, you are spending alot of time chasing a ghost that is likely just a corrupted profile.   Rename old profile and have him log in to create new.  If you are running Vista or newer, you will need to delete or rename the registry key as well, or it will give you the cannot load profile error.
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thanks guys! All good to go!