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internet explorer proxy settings fix

r1ckm4n
r1ckm4n asked
on
Hello Everyone,

I have a PC here in the shop that looks to have a corrupted winsock. There is some global proxy setting on the machine that wont let me change the internet explorer proxy settings for this one user. I downloaded combofix and removed a bunch of stuff, and cleaned this machine of adware. When I go into firefox and disable proxy - I can get out to the internet with no trouble, but unless I can fix Internet Explorer 8 on windows 7 - I can't download quickbooks, java and flash updates. Is there a tool that I can run that will do one solid sweep?

Thanks!

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Watch Question

Can you uninstall ie8?
TCInformation Manager

Commented:
Rename is profile and create a new one.   Then copy his old profile folders into his new one.

Quickest and easiest way.

Author

Commented:
I got FF going... Looks global to all profiles - do I need to redo them all?
Joe RudSystems Administrator

Commented:
Fix Winsock Manually on Windows 7

1. Open up the command line utility and enter:

netsh winsock reset catalog (resets winsock entries)
netsh int ip reset reset.log hit (resets TCP/IP stack)

2. Reboot your PC

Author

Commented:
I did the catalog reset but it did not work. Will I need to reconfigure IP settings after I do int ip reset.log hit?
Joe RudSystems Administrator

Commented:
If you have a static IP configuration, then quite likely.  DHCP (default) would take care of itself.

Author

Commented:
It is static. I'll make sure to take that info down before I run that. The catalog fix did nothing though - do you think this'll do the trick? I had to undo some of my fixes just to get FF back up and running...

Thanks!
Joe RudSystems Administrator

Commented:
It's my best bet right now.

the two should be run as a pair, then followed by a reboot.
Hi r1ckm4n,
Have you tried downloading tdsskiller from kaspersky antivirus site? It won't work on x64 systems so if your system is x86 it should run fine.
TCInformation Manager

Commented:
To make sure...you said it was just one  user right?   Do other users on that computer have internet problems?  If not, you are spending alot of time chasing a ghost that is likely just a corrupted profile.   Rename old profile and have him log in to create new.  If you are running Vista or newer, you will need to delete or rename the registry key as well, or it will give you the cannot load profile error.

Author

Commented:
thanks guys! All good to go!