This is for a customer; I fix PCs for a living. Printer is HP Officejet Pro L7680. Printer works fine when printed to from MAC (ie. there is no Printer Specific reason it is showing up as offline on the Windows 7 PC) but after MAC was added and (probably MAC driver version was installed) printing from Win 7 PC stopped. It appears that the PC printer defs have the Wrong IP address for the printer. This is bckground info. The first question below assumes the printer works from Windows 7( and in fact it does not.)
DO NOT IN ANY WELL TELL ME HOW TO FIX THE PROBLEM; I already can think of two solutions. JUST ANSWER THE TWO QUESTIONS BELOW EXACTLY THE WAY THEY ARE STATED. The above may relate to the 2nd question but not the first which is a Windows 7 "How to" question.
In Windows XP and Windows Vista if a printer in Control Panel>Printers shows as offline you right click and select Turn Online or similar words in the menu. RIGHT ??
But the IDIOTS who wrote Windows 7 removed that option from the right click menu as if that was not an important thing to do ! Now if I select Open in the right click menu and then left click Printer:Offline in the next window and then select the Printer tab I get the traditional older menu EXCEPT the option shown is Use Printer Offline WHEN IT SHOULD BE Use Printer Online if it is offline (which it is per above) .
QUESTION 1: If a Windows 7 printer is installed and working and I use above approaches (or whatever is the CORRECT way) to turn it offline and then I want to turn it online again EXACTLY WHAT DO I CLICK AND THEN WHAT DO I CLICK NEXT etc. Please do not skip ANY STEPS or close to that goal. the answer to this question is I believe independent of the printer model.
Question 2: If my sequence above in my question is correct (i.e is the correct answer to my first question immediately above) then why does the final menu offer me Use Printer Offline WHEN it should offer me Use Printer Online ?? Or is my sequence incorrect?
First question assumes a working printer and driver, please note that. I JUST WANT TO KNOW HOW IN THAT CASE IF IT IS OFFLINE WHAT DO I CLICK TO TURN IT ONLINE.
2ND QUESTION IS DIFFERENT. That (i.e WHY it offers me the WRONG option) may be because of the wrong ip address situation OR that whole approach is the wrong way to turn it online. DO YOU NOW SEE **WHY** IF I DO NOT KNOW THE ANSWER TO QUESTION 1, I am going to have trouble addressing this problem ??