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zeinoun

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Exporting arabic data to Excel from MS Dynamics GP, result in unreadable characters

I'm using windows 2003 server standard, GP 2010. Trying to export data to excel, which results in unreadable data and characters for the arabic fields.
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Maen Abu-Tabanjeh
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since am arabic from jordan , i can help you .. lol ,
ok you need to install arabic in windows server , go to control panel -> regional and languages -> languages tab -> tick "install files for complex script and right to left langauges" -> insert windows 2003 server CD , apply , before you restart go to -> advanced -> from language for non-unicode select "Arabic (any country jordan ,KSA ..whatever) -> then reboot.
you can read arabic characters in server , do the same for your PC.
it will be fine , you can read arabic in both side ..
good luck
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teylyn:
its the solution for making arabic characters or any characters readable , as i said am arabic and i know how to make other language readable , also as i mentioned we have to set default encoding arabic to allow characters display in correct order
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zeinoun

ASKER

I already did the above. But that didn't work.
I hope we can open this case again, because i didn't find any solution over the net about this issue.

Please note i can write and read arabic normally on the server, but when i export data through MS Dynamics GP, the result of the exported arabic data is unreadable.
ok , zeinoun did you set default encoding to arabic???
if this was not work let me know , i will do my bests to help you
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ASKER

Yes sure i did that.
can you give me screenshot of the output? i will try to figure it out
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ASKER

attached screenshot
arabic-problem.jpg
ok , you said that you have installed arabic keyboard and set default encoding to arabic , now we need to do some test :

1- open excel sheet and switch to arabic keyboard then try to write any arabic characters also do this with word and post screenshot here to test the arabic character set working fine or not , if its in correct format this mean that you have problem with encoding in the code itself

DEFAULT CHARSET=utf8
use UTF8 as default encoding for output it will work fine  ..
also extra steps needed go to excel -> options -> advanced -> click on web options -> go to encoding and select arabic .. re open excel again , it will work fine
also beside the encoding tab there is tab called font .. choose arabic for character set
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zeinoun

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ASKER

Had to call Microsoft for this issue. This solution is from Microsoft.