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web site certificate

We have an on line store web site that worked fine until a week ago and now every time someone is trying to access it, the web site says it's not secure and need to install a certificate. It happens in both Internet Explorer and Firefox. Nobody made any changes on our site. How can I fix it so customers do not see it? Thanks!
Watch Question

The Verisign certificate expired.  The certificate needs to be renewed.


Thanks, I'm working on renewing it now