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Configuring wordpress hosted on cbeyond

Cree
Cree asked
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I've successfully installed Wordpress on a site hosted by Cbeyond.  Although I can access the administrative portion of wordpress, the public view (or a admin preview) comes up with a "HTTP Error 500 (Internal Server Error): "  Has anyone every successfully run wordpress off of Cbeyond hosting?
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Jason C. LevineDon't talk to me.

Commented:
Unless you altered something in the wp files and left off a ; at the end of the line, there should be no reason why this is.  Since the install performed, it should work.

Do you know what version of PHP they have?

Author

Commented:
phpMyAdmin
Version information: 3.3.9.2
Jason C. LevineDon't talk to me.

Commented:
No :)

That's the version of the program used to visually manage your MySQL stuff.  To find out which version of PHP this is, make a new file called version.php and just put the following code in it:

<?php phpinfo(); ?>

Then access the file from the browser. It will give us the PHP environment.
Jason C. LevineDon't talk to me.

Commented:
The other thing you might want to do is edit wp-config.php and turn on debugging:

http://codex.wordpress.org/Editing_wp-config.php#Debug

If you can get to the backend, you may get some information about why it is failing there.
Jason C. LevineDon't talk to me.

Commented:
That's the right version.  Can you switch the theme to TwentyEleven and try accessing again?

Author

Commented:
Did it.. no bueno :(

New theme activated. This theme supports widgets, please visit the widgets settings screen to configure them.

Current Theme


Twenty Eleven 1.2 by the WordPress team
Jason C. LevineDon't talk to me.

Commented:
Did you set the debug flag to true in wp-config?
do you have access to your sites error log? I would look in there, blank empty screen almost always means php error.

Author

Commented:
i did set the debug flag to true.  Where are the logs stored?
It is different on different servers, the weird part is concerning your phpinfo result, is that error_log variable is not set, but log_errors is on.

you could check where you installed php for errorlog.txt or see if it is logging to event viewer...

Author

Commented:
i think this might be what we're looking for.. but it's not telling me anything.
ex111206.log
That is the access log, it tells you what files are being read so you can build statistics etc... it is quite possible the error log is in the same folder as the access log.

I think you need to specify the location in your php.ini

please check this article about logging to the event viewer
http://www.iis-aid.com/articles/how_to_guides/logging_php_to_windows_event_log

I believe if you change it from syslog to the full path and name of the file you want your error_log data to go to it will write it there...

Commented:
Just called their tech support.. They block you from being able to use word press unless you pay extra for the privilege.  Biggest joke ever.  Don't ever use CBeyond for hosting.
Jason C. LevineDon't talk to me.

Commented:
LOL.

I was going to suggest calling them to see if the server was messed up.  

Anyway, switch to Dreamhost.  Very WordPress-friendly and affordable.

Author

Commented:
php mode had to be changed to cgi mode.
Jason C. LevineDon't talk to me.

Commented:
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