We help IT Professionals succeed at work.

Cannot type in body of webmail in Windows 7 IE8

c7oi
c7oi asked
on
I can logon to the OWA and can read the email.  When click on reply, the text body has no cursor to type.  We are running Exchange 2010.  

I tested on the other computer, logon with the same account.  Its Windows 7 with IE8, was able to read and reply.
Comment
Watch Question

Madan SharmaConsultant

Commented:
this seems to be some issue with IE on that particular pc. so try resetting IE as its default settings
by going into internet options security and click on reset all zones to default level

also clean up history and cookies of IE8

hope it will help you  

Author

Commented:
I did reset all the zones to default level.  Still didn't work.
Consultant
Commented:
check your IE logs in event viewer and also make sure if IE is blocking any script. Also you can update your IE8 to IE9 then try

You can also use another web browser like chorme or mozila as they are fully supported with Exchange 2010 Outlook Web App.