We help IT Professionals succeed at work.

Blackberry unable to send emails

Cdwalter
Cdwalter asked
on
I have a client that is running SBS 2003, Excahnge 2003 and blackberry manage, everything was working until recently. Now users can not send emails from their blackberry but can recieve email from exchange. I think this broke after MS updates were applied a couple days ago but I'm not sure we only have 3 users. I see alot of the following errors in the event log.  

{user@mycompany.com} MAPIMailbox::Send(ppMAPIMessage) - SubmitMessage (0x80070005) failed
Comment
Watch Question

Commented:
Did you check that MAPI is enbled for all BB users in Exchange?
You need to correct the Send AS Permission.

Refer
support.microsoft.com/kb/907434
support.microsoft.com/kb/895949

http://us.blackberry.com/support/software/sendas.jsp

This will solve your problem.