New User in BES Express

We had a user get a new blackberry so we are tying to add him to our BES Express. We created the new user but there is no PIN associated with that user so he is not able to use his Blackberry for emails and such. My questions is as follows: How do I add a PIN to that user account in BES Express Thank You!
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

you should be able to click on generate a activation email on the lower left . Under device activation.
ComputerbilitiesAuthor Commented:
Does this send an email to the Blackberry for the user to click a link to make it communicate with the BES server?
yes it does.
CompTIA Network+

Prepare for the CompTIA Network+ exam by learning how to troubleshoot, configure, and manage both wired and wireless networks.

it will give the pin number and then you  go to active and enter the info. the server will do the rest.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ComputerbilitiesAuthor Commented:
Let me to the right steps of solving the issue. Thank you
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
BlackBerry Programming

From novice to tech pro — start learning today.