Citrix - IE8 cannot open excel file ?

Hi experts,
In citrix, some reason IE 8 cannot open excel file ? Can anyone shed some light ?
What are minimum req'ed componenets need to get setup in  citirx server in order to IE8 to open
excel files ?

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Are you able to open Excel directly on the Citrix server via RDP? If yes, change IE8 settings to default, see if add-on are properly set and try.   If required, reinstall the excel on that server and check.
Ayman BakrSenior ConsultantCommented:
Do you have UPM configured? -> this link might help:

If you dont have Excel on your server the minmal would be Excel reader i guess

en what do you mean opening Excel in IE8 i hope you mean that you connect to a server and trying to open the file true a ICA protocol
"publisched application" and not as a content.

ivan_belalAuthor Commented:
Can you please list out steps for:
change IE8 settings to default, see if add-on are properly set and try.

how should manage add-on look like for IE8 to open .xls within browser window in citrix ?

Ayman BakrSenior ConsultantCommented:
To restore default settings:
1. launch your published IE8 from Citrix
2. On the Tools menu, click Internet Options
3. Browse to the Advanced Tab
4. Click the button 'Restore Advanced Settings'

To manage add-ons on the launch IE8 from Citrix:
1. On the Tools menu, click manage add-ons

If you want to go on that course of troubleshooting, then try first disabling all add-ons and see whether this resolves your issue. But, did you check first whether you have UPM installed and whether the forum is helpful?

Hope this helps.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.