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No IP information with ipconfig command

A client installed AVG and on one of the installs it had a fatal error.  It then broke TCP/IP.  I looked into the device manager and for some reason it corrupted the chipset driver and NIC drivers.  I got that back installed and I can now ping the loopback address but I can't get anything past that.  When I type the IPCONFIG command in cmd all I get is "Windows IP Configuration."  I've tried C:\> netsh winsock reset catalog and C:\> netsh int ip reset reset.log but still doesn't work.  Any ideas?  Could I repair sbs with the install disc?  Would that screw even more stuff up?
SBSWindows Server 2008Exchange

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ETI2010

8/22/2022 - Mon
Malli Boppe

I have seen this issue on windows workstation. The fix was to remove the NIC card from the device manager and reboot the workstation.Then I got the Ip address from the DHCP
You could try that before trying the nasty thing
DarkTemplore

Have you tried reinstalling the drivers for the NIC...?
mgroover

Had a similar problem with Avira previously.

Have you tried reinitialising the network filter driver of AVG and checking the firewall rules?
I suspect it isn't letting any traffic through at all even though the NICs look OK.

I would personally uninstall AVG to see if things work without it and then install it again!
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Dave Baldwin

Did your client uninstall their previous anti-virus before installing AVG?
amolkop9

If the server is not in production, take backup and reinstall OS.
ETI2010

ASKER
I've reinstalled the drivers already.  Avg is uninstalled also.  I didn't perform the uninstall so I can look there first.  It is in production so I can't reinstall.
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ETI2010

ASKER
Mgroover's comment about checking the bindings led me to the Properties of the NIC and under the Network tab I saw something about AVG.  Uninstalled and then it works.