stevenvanheerden
asked on
Body of email missing
hi
i have a client that accesses his mail through exchange with email myname@domain1.com
all works 100%.
i have created a second email address called clientservices@domain1.com and have set the "send as" and "full access" permissions so that myname@domain1.com can open the mailbox as a secondary mailbox by adding it in the original mailbox properties.
the mailbox comes up on the clients pc and it receives mail. only problem i'm having is that the body of the email is blank, but the attachments shows and i can open them.
how can i get outlook to display the body of the email.
i have a client that accesses his mail through exchange with email myname@domain1.com
all works 100%.
i have created a second email address called clientservices@domain1.com
the mailbox comes up on the clients pc and it receives mail. only problem i'm having is that the body of the email is blank, but the attachments shows and i can open them.
how can i get outlook to display the body of the email.
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ASKER
hi Guys
thanks for your help so far, i will check the outlook version first tomorrow.
this will be the easiest option to start with - i think it might be 2007 office however i will check and let you know.
thanks for your help so far, i will check the outlook version first tomorrow.
this will be the easiest option to start with - i think it might be 2007 office however i will check and let you know.
ASKER
hi Guys
my client has gone on holiday until after new year.
i will check on this as soon as he is back, but for now i will keep this question open until then...
my client has gone on holiday until after new year.
i will check on this as soon as he is back, but for now i will keep this question open until then...
Also body of the original mailbox is working alright?
Check by opening OWA.