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Laptop Number Keys not working on web sites

I have a Gateway MS2274 laptop running Windows 7 Home Premium. If I open a Word document or any program and enter data all works well. It I open a web page the top row of number keys will give me the previous character that was entered. In other words, if I go to my Facebook page and I want to type something like "BR549" I will get "BRRRR." I do have a numeric keypad that works as it should but I would like to get this entire keyboard working properly. Please advise.

Thank you!

Robert
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Robert Ehinger
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Robert Ehinger
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1 Solution
 
xtreminatorDIYerCommented:
if the num key not working while accessing internet. i suggest you to try using different web browser rather than internet explorer to cross check and troubleshoot.

eg. opera , Mozilla Firefox,Google crome .
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Robert EhingerIT specialistAuthor Commented:
I have tried IE, Firefox and google Chrome with the same result. I have also cleaned the keyboard.
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Robert EhingerIT specialistAuthor Commented:
The exact same thing happens with an external USB keyboard.
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xtreminatorDIYerCommented:
If same thing happens after trying above all things then its definitely wrong in OS.
http://download.cnet.com/360Amigo-System-Speedup-Free/3000-18512_4-75206713.html
download above system tuner. Clean unwanted registry.

also check the recent windows update that causes this. try to remove recent windows update
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Robert EhingerIT specialistAuthor Commented:
I will try your solution this week and let you know.
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Robert EhingerIT specialistAuthor Commented:
I tried the system tuner and checked on the Windows updates but still have the same problem. Any other suggestions?
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xtreminatorDIYerCommented:
Hi,

If windows registry optimizing utility doesn't work then it could be protection based application that causes it.

Do you have any anti theft/identity/antispyware/antimalware installed ?

Try to uninstall the programs mentioned above, Comcast Constant Guard have knows same issue.

Please check this link : http://customer.comcast.com/help-and-support/internet/troubleshooting-keyboard-issues-with-constant-guard/
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Robert EhingerIT specialistAuthor Commented:
Removed Constant Guard and problem solved.
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