I have a 2003 domain with 75 users. I recently made a password change for everyone but I have one user that when I change his password, it causes problems for him. We are using citrix and he is able to log on citrix/TS session just fine with new password. However, when he tries to open "my documents", which is redirected to another server location, it pops up box asking for username and password and tries to prefill the domainname\user in the username. When he logs off session, it states that windows can't save profile. I do have TS roaming profile to same server that my docs is redirected.
If I change this user's password back to the old password in AD, he can log on and work fine and no error when logging off citrix session. So the problem is with changing password.
I have tried deleting profile from TS profile location. Did not work. I tried turning off TS roaming profile and that did not work either. Only thing that works is changing password back to old one.
Any ideas or fixes for this user?