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helpdesk system

Hello all,

We are searching a good free helpdesk system \ software web based to upload to our domain (website).

Any suggestion?
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Robert-Prodigy
Asked:
Robert-Prodigy
1 Solution
 
shalomcCTOCommented:

I have good current experience with Bugzilla but I hear lots of good things about Mantis too.
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shalomcCTOCommented:

I have good current experience with Bugzilla but I hear lots of good things about Mantis too.
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Robert-ProdigyAuthor Commented:
thank you
0
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ee_reachCommented:
I have used Mantis.  It worked well.
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shahzoorCommented:
you can try spiceworks
http://www.spiceworks.com

ManageEngine is good also and free to some extent
http://www.manageengine.com/products/service-desk/

or
http://www.liberum.org
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sherryfitzgroupCommented:
Avoid ServiceDesk Plus.
-It lacks basic functionality (eg. with email notifications for helpdesk technicians)
-They rarelt release any updates, yet their support people always say 'it will be in the next release'
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